The staff was excellent, the look was nice. It said breakfast was included but it wasn't. There were issues with both the shower and the toilet.
Courtney, Familienurlaub (3 Nächte), 28. Mai. 2021
I wouldn’t do this again.
Dirty towels in my bathroom. That’s all you need to know. Parking a SUV is impossible in the garage.
Derrick, Familienurlaub (1 Nacht), 22. Mai. 2021
Hot As Hell
The ac didn't work in the whole hotel so I felt like we were staying in hell.
Brett, Reise (1 Nacht), 1. Mai. 2021
Brandon, Reise (1 Nacht), 19. Apr.. 2021
I enjoyed my stay other than the fact that the heat in my room didn’t really work. It stayed cold all night. I had to stay under blankets the whole time
Terrence, Reise (1 Nacht), 15. Apr.. 2021
A simple wipe down
Sink and desk top were dirty. Floor not properly vacuumed.
Thomas, Reise (1 Nacht), 12. Apr.. 2021
The most frightening experience ever! First, we could not even enter the hotel from the lobby. Signs directed us to walk to the Radisson next door (about a block away) to enter. The lobby looked like a Frat party complete with security. You had to check in also at the Radisson as the lobby was completely closed off. The sanitation station looked infected. The highlight was getting a refund and getting out of there as quickly as possible.
iris, Reise (1 Nacht), 27. März. 2021
Stay at Crowne Plaza Baltimore Inner Harbor
Not so good stay. Long checkin lines. Ac broke in room they told me I could open window in the 26th floor(really?) ended up using fan 80 degrees in room all night(I did get half money back). Called front desk the next morning at 8am for more towels and wash clothes, they said no one was coming in until 10am to get us some then when we called back they told us linen trunk hadn’t come in. There was 4 women in the room!!!! No microwaves in the rooms. A lot of young adults walking around hotel. Smelled marijuana as we walked in front door. Coffee machine was not working properly. We won’t be booking here again.
Tanya, Urlaub mit Freunden (1 Nacht), 27. März. 2021
Nice hotel...lackluster service
Our trip started with us getting to to Crowne Plaza only to find out that we had to walk back to the Radisson hotel to check in. It was $30 extra to park for the weekend. Once we got parked, no one told us that if we came thru the green level that we could have got straight to our room. No where we parked, we had to walk back and take the elevator up to the Radisson and all the way around passed the front desk to get to the Crowne side of the hotel. The heat in our room wasn't working. Called the front desk and the engineer just changed the filter. Heat still didn't work. Called the front desk again to ask for a space heater. The heater and didn't help. The room was freezing overnight. Went to the front desk in the morning. Only to be informed that the staff wasn't moving around the hotel and to wait til 3 pm if the room was still cold. I waited til 4 pm to call. No one ever came back to fix our heat. While the room was nice and comfortable. Im not sure I'll be back to this hotel again. The fact that I had to keep calling about the heat was enough for me and they didn't even offer to move us to another room.
Sharon, Urlaub mit Freunden (2 Nächte), 19. März. 2021
The staff was really nice and welcoming the room was accommodating the only issue I had was that the hot water took a while to come on but other than that I had a good time and this is my second time staying there
Reise (3 Nächte), 12. März. 2021