Quality location great service.
Location was mega but I knew that having being told krakow previously. When we rang we were allowed to leave our bags in the room while it was still being cleaned so that was a bonus. They even text me the codes so I can get the keys when I wanted which was great. Only bad thing I can say is the tv didn’t work but who comes away n watches tv? I did bang my head a few times on the roof where the upper bed was as seen in the photo.
Urlaub mit Freunden (3 Nächte), 31. Okt.. 2019
The location was really perfect for visiting the Old Town of Krakow. The only drawback was the second room was a loft that you could not stand up in, so it would have been very difficult for anyone older to get up in it (climbing a ladder) and to manage up there. My daughter is only 25 so she did okay. But I did not expect it to be quite like that.
Familienurlaub (5 Nächte), 17. Aug.. 2019
Ongoing Construction Noise and Horrible Service
Feel free to book if you want to live in a construction zone and experience horrible customer service. Location is good. I reserved 7 Koron, top floor, elevator. Building next door, 10 feet across the alley, is undergoing major construction, and the noise in the apt even with windows closed was unbearable. Construction just started so it will be there for a while I suspect, into 2020. I understand that construction is not their fault, however, they surely are aware of the unbearable construction noise and not disclosing this and just letting people book their apt is highly questionable. When I asked the lady checking us in about this, she seemed not to care very much. She called the office when I asked for a different room, and they just moved us next door, same problem. Not sure why they did that, other than they just don't care about people enjoying their vacation without living in a construction zone. I asked for a refund, and then they finally decided to try a room without construction noise. They moved me into the Old Town Residence Apartments (same management), next door building but facing the courtyard instead of construction noise. Not nearly as nice, AC in only 1 small room (other rooms hot), 4th floor with no elevator. I and Hotels.com called them and asked for a discount because I booked a much better room, they didn't care and said no. I sent other messages (broken bed, etc.), all but 1 message ignored. Just lousy hospitality/service.
Familienurlaub (3 Nächte), 19. Juni. 2019
The location is excellent, clean and new apartment(4th floor) with no noise. In the corner there is a supermarket, information for tourists and a change office.Despite the superlatives, the only thing that bothered us was that the elevator was broken for two days.other than that, Secure area, bright and spacious apartment. close to all attractions,Shops, restaurants and cafes.
rachel, Romantikurlaub (5 Nächte), 12. Juni. 2019
Unable to contact property.
The apartment itself is fine, furnished with rundown Ikea furniture. The location was really good.
It took close to an hour to check in waiting for someone to show up, and then to track down the key.
We came home to no power our last night and were unable to contact the property. Called hotels.com for their help, and they were also unable to reach them. They finally got back to me the following morning. I would not recommend this property. I am mystified by the popularity of these apart-hotels. It seems like an excuse to offer less service for the same price.
Lise, Romantikurlaub (5 Nächte), 9. Juni. 2019
I like how we were told to find our key and I liked the privacy and the location of the apartments and the security was really good which puts your mind at ease.
Romantikurlaub (4 Nächte), 12. Feb.. 2019
Great central location
Perfect little studio apartment. Very private and secure. There was a shortage of pillows. They were so small and not adequate. Also some toiletries would have been beneficial. Have to take everything yourself.
michael, Urlaub mit Freunden (1 Nacht), 12. Feb.. 2019
Excellent location, spacious and well equipped property.
Reise (3 Nächte), 27. Okt.. 2018
Nice Old Town location
We stayed at 7 Koron Exclusive Apartments in mid-October 2018. The location is in a small alley in the old town, in-netween Wawel Castle and Main Square, 5-minute walk away to each of these sites.
The apartment itself is clean and well furnished, but there is no washing machine. I can’t sleep when it’s too warm, so we tried using the air-conditioning at first, it did not seem to be doing much for us so we opened a window – it was nice and cool outside and noise free.
There is no reception onsite, you must make contact with the property and let them know when you arrive so they can wait for you. Once you check in you can communicate with the staff via telephone or WhatsApp, they are generally quite helpful.
There is a lift in the building.
The Wi-Fi signal in our apartment was very weak, occasionally leading to disconnections.
Quite a nice place to stay, just fix the Wi-Fi coverage.
Alan, Romantikurlaub (2 Nächte), 16. Okt.. 2018
Location is a plus, especially if you want to explore the old town area. Large apartment, clean, has elevator to 4th floor.
The only drawback is that there are no instructions how to operate heat/ac, skylight blackout, TV.
I have already notified the management about creating instruction booklet. Please check that they follow my advice and request.
Asked for extra pillows twice during my stay, but it was never delivered. Finally picked it up myself from the storage area on the floor.
I would recommend apartment at the end of our hallway, which was second from our place called Opal. It has 1.5 baths, nice layout, great kitchenwith large refrigerator, and extra loft.
Has a nicer furniture and great ambiance.
Reise (3 Nächte), 4. Okt.. 2018