2/10 – Mangelhaft
6. Dez. 2020
I was locked out of the room several times as the hotel staff could not understand nor confirm my online payment. How can you lock your guest out. It was not only embarrassing and inconveniencing me, but was shocking. It is better to drop the hotel from the platform until the management appreciates online payments via agents.
Musavengana W, Geschäftsreise (4 Nächte)
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