Hotel Sopot

We were very underwhelmed and disappointed with Hotel Sopot. The hotel definitely does not deserve 4 stars as the quality, staff and amenities do not measure up to what a 4 star hotel should be. It's incredibly overpriced for the value it delivers and inaccurately represents what it looks like in person. Cons: - The staff is understaffed and not present, it took me 4-5 tries to finally be able to reach the reception desk. It seems they are understaffed and missing strong management. - There is no internet or mobile network in the rooms or hotel - we even asked staff to reset to router and still there was no internet through-out the hotel - The rooms have no amenities besides shampoo, conditioner and towels - The spa area is tiny and not taken care of - not clean, no towels, bright fluorescent lighting. The "changing room" is a co-ed bathroom. - The hotel advertises that it's "on the beach" however, it's a good 10 minute walk down the street/forest behind. There is not direct access from the hotel - We booked a "sea view" room which entailed a 2 inch horizon of the sea in the distance. It was rather a "forrest view". - The vibe is eerie - it is not a designer hotel, not a business hotel, not a hotel for families, not a boutique hotel, not a luxury hotel so it's really missing a vibe, atmosphere and direction. Pros: + Very comfortable beds + Very nice lobby and bar area

The hotel is as good as it looks in the pictures. It's location is very good for the rail station and is a short stroll away from the beach. The parkland walk between the hotel and the beach is a plus in my book. The food in the restaurant was excellent. Sophisticated dinners and extensive breakfast buffet.

Overall it was pretty good, service was great, good breakfast, nice clean rooms. A few issues were that Wi-Fi didn’t work, and it’s very difficult to reach someone about an item I believe I left at the hotel. Also pictures are misleading, looks like hotel is connected to a private beach, but actually it’s like a 10 minute walk and anyone can come to that beach. You can rent chairs only with a deposit and carry them to the beach, which isn’t very convenient. They also advertise that they have beach umbrellas ans towels available, but they actually don’t. Chairs only.

Nice but expensive. Lot of construction in the area.

Very new and modern hotel. 20 minute walk from town center. A lot of road construction in front of hotel.