The Bridge

The kindness of Giuliana at the desk was the best of the hotel. She is very helpful and speaks a great English.

The hotel is located on a rather deserted side street off the Embankment. There is an unsavory youth hostel right next door. However once inside the building, The Bridge is fully remodeled and spotless. The exterior is rather uninviting in a historical building that is at least 150 years old. The proximity at only 3 blocks from the Hermitage/Winter Palace cannot be beat. Only one restaurant within a 2 block walk

Great location three blocks from the Hermitage. No restaurants within five blocks. Do not book an economy room as this wing is detached from the main building and requires walking through a dark courtyard.

Excellent !!!!

This hotel is in a great location very near the Hermitage and the hotel itself very comfortable with friendly staff who all speak English. But and it is big but the restaurant attached to the hotel is truly appalling. You have to leave the hotel and walk down the road, fortunately for us it was not raining or that cold, as the restaurant is at the end of the block. The service is dreadful, for example one of the staples at breakfast is orange juice. You can buy it at the bar in the evening, but they say it is not available for breakfast. We did try and eat in the evening, but everything seems to be cooked from frozen. As an example I ordered a pizza, a simple request. One and half hours later my wife had finished her main course, that had come after about an hour, I asked where was my pizza - even then they said it would be 15 minutes as they were very busy. There were about 10 people in the restaurant at the time including us. We gave up at that point and left. Over breakfast one morning our table had a number on one inch long creatures crawling all over it, they were just brushed off by the waiter. To sum up, the restaurant has bad service, very average food, very little choice, no orange juice at breakfast, but on the plus side they do serve the best pancakes in the area. It is such a shame that what could be a great hotel is ruined by the restaurant.