Gran Hotel Villa de Madrid

This is a "will do in a pinch" hotel. While the cleaning staff did a good job, the place is just old, worn down and had a grungy, old look about it. It is in SERIOUS need of upgrading. I had a king room and there was a small sofa. It has cigarette burn holes and a questionable, clear, sticky substance in some spots. I tried not to even imagine what it was. I called the front desk and they told me since it was late, no house keeper was there. I threw a towel over it and avoided that couch like the plague. The floors were wooden but they were broken with my piece of the wood cracked and sticking up out of the floor. The toilet paper was like a crepe paper. They only provided one towel and no wash cloths. The beds were also very hard. There was no temperature control, but the windows did open and clothes. Overall, it is just in serious needs of upgrading to get a fresher, cleaner look. I checked out after that one and went to another hotel. This place will never see me again!

Hotel is 45 minutes walk to church, or few minutes by bus or uber. Receptionists and maids are pleasant and polite, but nobody speaks English except for the Manager who was in the office only once. Rooms are nice and clean but some room need updated . Wi-fi did not work. No English TV channel. And no air conditioner, which would be tough for summer.

Good price, but the beds are very hard and the hotel is VERY VERY NOISY!!! Our family had 4 rooms booked. 3 on the 4th floor, and one on the first floor. The noise situation was the same for both floors. There's constant loud talking and laughing that can be heard even with your door and window closed. Not to mention the disgusting moans coming from the next door rooms ALL NIGHT AND INTO THE MORNING. You can hear this in the hallway and into the rooms. We did not sleep at all. Look elsewhere if you want to rest. The noise makes it impossible to sleep.

Not too bad for the price but the bed was cold and the towels were small and worn.

No heating, bed and pillows very hard.