Always friendly and professional staff!
Rudy, Geschäftsreise (1 Nacht), 1. Juli. 2020
Geschäftsreise (3 Nächte), 9. Juni. 2020
Staff are very friendly and helpful. The room was clean and housekeeping very accommodating and thorough.
Geschäftsreise (19 Nächte), 1. Dez.. 2019
I purchased the overnight stay that included breakfast, but when we arrived, we were told they did not give free breakfast. I was told that some of the third party sites put that on their amenities for this hotel, but it really wasn’t true. After a bit of discussion and showing my reservation confirmation showing free breakfast was included, the hotel manager directed the front desk person to give us the breakfast voucher. It worked out ok, but this needs to be resolved for future reservations.
Mark, Reise (1 Nacht), 11. Nov.. 2019
Stayed because we were attending a wedding and the wedding party blocked rooms off at this hotel. There is no continental breakfast. Coffee at the "lounge" was expensive and horrible to the point we threw it away and went to the gas station to get coffee, and all food selections were outrageously expensive. Pool heater was reading 82, but the pool was more like 65...we had about 7 kids that were very disappointed they could not swim. Bed was mediocre at best and the decor, although modern, was very busy and was not very comforting, actually the exact opposite. On the plus side they did allow us to check in early and the property was very clean. In booking through this site we ended up paying $60.00 more per night than the rest of the wedding guests. For $205.00 a night I guess I expected more, especially when there is another hotel chain next door with a great breakfast and super comfy beds. I am chalking it up to a learning experience, but next time I will know!
jeanine, Familienurlaub (1 Nacht), 10. Nov.. 2019
Wish there were a bathtub... ended up in a handicap room with an interesting shower, it manages to soak the whole bathroom floor which i could live without
Familienurlaub (1 Nacht), 2. Nov.. 2019
Nice time at Courtyard Columbus New Albany
We enjoyed very much our stay, regarding all possible aspects/
nir, Familienurlaub (3 Nächte), 30. Juli. 2019
upkeep on the facility cieanliness of the room haif of the lights did not work and noise people slamming till 4 in the morning and running in the halls
Familienurlaub (1 Nacht), 20. Juli. 2019
Average hotel in decor and cleanliness. Very poor lighting throughout.
Cindy, Familienurlaub (3 Nächte), 2. Mai. 2019
Staff nice and helpful in getting us to local activities
Familienurlaub (1 Nacht), 26. Apr.. 2019