Los Abolengos Grand Class Casona Hotel - Tequila

Overall, the hotel was fantastic. Customer service was a 10/10 as well. However, I had 2 small issues: 1. The room looked bigger in the photos -- it was quite small however in real life. But, it was clean and nice. 2. The "free breakfast" was a little bit of a bait and switch. They offer a pretty lame continental breakfast as "free." Basically just fruit OR bread with coffee and a juice. Essentially, it is a strategy to get you to buy the buffet. I know it is business, but the hotel should be more clear on this.

The hotel is beautiful and the restaurant has great food but is extremely overpriced (especially the wine!). Unfortunately, the entire experience was ruined by the consistently poor staff and them trying to stick me with a room that was no remotely close to what was advertised. The first room was TINY! You could barely get in the door and there was not even a foot of space between the wall and the bed on all side. My girlfriend and I literally had to crawl onto the bed so the other could walk past. When I showed the staff the advertised room that I paid for, they tried repeatedly to increase my rate to get a better room and then tried twice to not give us the included breakfast. We did end up with better rooms, but had to change rooms in the middle of the 4 day stay. I had to chase the staff down every time we wanted a drink outside or needed to get out of the parking area gate but had plenty of time to hang out on the couches by the door to our room and tell jokes to each other all day while otherwise not doing their jobs. If it weren't of the awful staff, the place could be great.

I have stayed there twice and plan on staying there again. Gem of a hotel with friendly staff. Nice little pool with beautiful grounds and fountains. Wonderful restaurant within the hotel. Located walking distance to downtown Tequila.

I've stated here many times and as much as I love the facility and the place, this hotel always seems to get the little things wrong. On this trip thee was no hot water one morning, we were locked out of the hotel one night and had to call the police to help get us in and wifi doesn't work in the rooms. It's a beautiful place but the owners apparently don't care enough to do things right. I would gladly pay their price if they cared and did things right. As it stands today, they are twice as expensive as they should be. As a result, once again I was the only person staying there on one of the two nights. The other night had two other rooms occupied. A shame...

This hotel, it's staff, and restaurant are among the best, if not the best we have ever experienced in Mexico! We own a home on the beach at Playa Las Tortugas and love to escape tomTequila overnight. We are inn keepers and restaurant euros in the states and appreciate great service and food. From the manager, Luis to the head waiter, Guillermo, we were so perfectly taken care of.....the food was just excellent. Best shower we have ever hd. Fabulous oasis in Tequila. Thanks Los Abolengos!! We'll be back!!!