It was good service for the front counter girls.Helpful & understanding.Well done!The Japanese food at level 1 is good & cheap.We almost have every meal there.Will recommend friends & relatives to this hotel .
Ng, Familienurlaub (2 Nächte), 20. Dez.. 2019
the suite was comfortable and spacious. the restaurant served good food. the hotel staff was friendly and knowledgeable
Reise (5 Nächte), 5. Nov.. 2019
The staff were great and helpful. The rooms were clean and spacious
Familienurlaub (4 Nächte), 26. Okt.. 2019
Service is not that good. Compliments is bad
Ho, Geschäftsreise (5 Nächte), 15. Okt.. 2019
Staff professional and friendly. Door man/Security took care of extra luggage and did so with a smile on their faces.
Kay, Geschäftsreise (2 Nächte), 27. Aug.. 2019
Room is clean and staff is very helpful
Familienurlaub (1 Nacht), 28. Mai. 2019
We loved out stay here, modern, clean and good location. Reception and securit staff were excellent giving great local advice and friendly welcomes.
John, Romantikurlaub (3 Nächte), 11. Mai. 2019
I booked the executive studio with balcony and lake views. When i arrived the room had no balcony and no lake view. I went to reception and showed them the confirmation email from wotif, to which they replied their executive studios do not have balconies and wotif can write whatever they want about properties. I could change to a balcony room but it would cost extra. I argued back and forth, then went onto somersets direct website which also stated executive rooms have balcony and lake views. At this point they did move us into another room without additional charge.
Breakfast was an additional $15 per person per day, and selection was tiny.
Also, this hotel is in the middle of nowhere - you cant find breakfast or any sort of meal within walking distance, only coffee shops which do not serve food. We had to take a taxi in and out of old quarter each day (you can walk it in about an hour if you are up for it).
Room was clean, no other issues.
Emma, Romantikurlaub (3 Nächte), 8. Apr.. 2019
Ha A, Urlaub mit Freunden (3 Nächte), 7. Apr.. 2019
Good locationalbut too old
Staf very friendly ..we recommande friend this hotel
Familienurlaub (1 Nacht), 19. März. 2019