Crest on Barkly

Wir wurden sehr freundlich empfangen. Unser sehr sauberes und komfortables Zimmer war mit zwei riesigen Betten ausgestattet und einem sehr großzügigem Badezimmer. Das zuvorkommende Personal machte uns einen late check out möglich und unser Auto durfte noch bis zum Nachmittag in der kostenlosen Tiefgarage stehen bleiben. Die öffentlichen Busse halten in der Straße und die beliebte Tram ist auch nicht weit. Das Hotel liegt in dem Stadtteil St. Kilda und inmitten von anderen, reizenden Stadtteilen, ist gut zu erreichen und ruhig gelegen. Um alle Vorzüge des Hauses genießen zu können, wären wir gerne noch länger geblieben. Wir haben unseren kurzen Aufenthalt wirklich sehr genossen!

Everything about the room and services were good , however the room may be due for a little uplift. I was at the back of the hotel which seemed to have some night noise , and on one night about 3 am the alarm went off with a voice over saying to vacate the hotel. Guests were wandering around the hallways , after about 15 minutes someone said it was a false alarm , although the alarm and voice kept going for another 5 or so minutes before it stopped , and the fire brigade arrived. These things happened but what concerned me that nothing at all about the incident was mentioned by any staff, in fact the receptionist was unaware of this even happening when I check out. I my experience when something like this happens there is at least a note of apology placed under the door just to recognise there had been a great disturbance during the night. I mentioned all this when checking out and as I am booked to stay there in April I asked for a room at the front of the hotel , where hopefully there may be less noise issue. The letter in the room from the Manager said they aimed for a 10 out of 10 stay but in my mind this was far from achieved with totally no acknowledgement of this event happening. I will be ringing the Manager personally on Monday to ensure I get a front room, from the reaction of the receptionist I was not convinced this would happen.

A great place to stay. Lovely friendly staff and comfortable rooms at a reasonable price. Would certainly stay again

I thought the staff were exceptional nothing was a problem they were more than accommodating ensuring they met travel expectations.

Great stay with my husband on our 10 year wedding anniversary. Very clean and specious. I would definitely stay again.