Good value but staff could do better.
The hotel was further from old town than we thought - not walking distance. We did find a pedestrian street near the hotel with decent restaurants though. It wasn't easy to find where the parking access was - instructions with the confirmation would be much better. Apart from one girl on reception when we left most of the staff seemed sullen in the restaurant or a bit clueless. The leisure/sauna facilities at the hotel incur an extra 50 euro an hour to use as we were told they are 'private'. Not very impressed.Breakfast was good but we expected more from this hotel.
Teresa, Familienurlaub (1 Nacht), 15. Sep.. 2019
Very good hotel bext to city center and the river
Very nice hotel in great location near river and city center.
Breakfast ok, not amazing and after the big groups leave, not everything was available.
Daniel, Familienurlaub (3 Nächte), 13. Sep.. 2019
Hotel is nice, the people at the reception very professional. Rooms nice and roomy
Need to improve breakfast and service at breakfast
They don’t refil breakfast items and there are. It that many options to begin with.
Jana, Familienurlaub (3 Nächte), 12. Sep.. 2019
The hotel is really nice, the breakfast was good and the room was ok. I imagine there are prettier rooms, but it was still ok. Location is great and the free parking is a great bonus.
Romantikurlaub (2 Nächte), 8. Aug.. 2019
Spa is not included.
Spa is not included! Very small shower, old and not very clean carpet.
wade, Reise (1 Nacht), 1. Aug.. 2019
Try this and do not regret
Excellent service, friendly staff. Room temperature in summertime too high. Great choice for short stay.
Romantikurlaub (1 Nacht), 18. Juni. 2019
The staff were very friendly at check in. The decor was refined - classic yet modern. The bedding and pillows were very comfortable. The free breakfast included with the room was good quality. There was little to no noise.
Michael, Reise (1 Nacht), 15. Juni. 2019
A good option a little way from the Old Town
We wanted a hotel that had free parking and within walking distance of the old town. To get to the furthest point in the old town takes about 30 minutes, the closest 20. But the Europa Royale did have free parking and is located on a quiet one-way street.
As a hotel it is a good 4 star, most rooms would be quiet and well maintained. Very pleased and a reasonable price.
Because Kaunas has so few road signs, you must have a good map or a sat nav that works in Lithuania. It took us about 3 attempts to find the hotel and then the car park (which is in Gedimino). But leaving the city for Vilnius took 90 minutes.
As we arrived later than planned we decided to eat in the hotel restaurant; good choice. Not a big area for restaurants (go to the Old Town), but for weary travellers the quality and price were both good.
Service throughout the hotel was polite and friendly; the four staff that we met all spoke very good English (so if English is your second language conversing will be easier).
Would certainly recommend.
Paul, Familienurlaub (1 Nacht), 29. Apr.. 2019
Good location, friendly staff, clean rooms.Perfect breakfast and safe parking lot for the car
Dennis, Geschäftsreise (6 Nächte), 23. Feb.. 2019
Good hotel let down by early closing of restauran.
Everything about this hotel is above expectation, with the exception of one aspect of the offering. As with many hotels, the kitchen staff, possibly with the encouragement of management, are too quick to clean away and go home, if business is a little slow. Proprietors should try to keep in mind that if a closing time is published, staff should remain in their stations until closing time, as a guest, I expect to be able to rely on the promised service. Such an experience leaves a bitter taste and , reduces the possibility of further budiness
david, Reise (1 Nacht), 14. Dez.. 2018