Reef View, Hamilton Island
Generally, the service was good but was better at our previous stay.
Cleanliness was below average. Bathroom/Toilet not cleaned, or mopped.
Bath tap leaking on bathroom floor.
One panel of sliding door was off hinges and could not be opened
If cleaning was done properly, these maintenance items should have been noted and addressed by staff.
S, Reise (3 Nächte), 8. Mai. 2021
Very nice view from the room. However, bathroom is old and needs updating. Convenient and great location.
Reise (2 Nächte), 30. Apr.. 2021
Love this hotel!
We love the Reef View! The staff are so friendly and helpful. The facilities are great. The views from the coral sea view rooms are spectacular!
Tamila, Familienurlaub (4 Nächte), 11. Apr.. 2021
A Relaxing holiday. Great views. Lots of swimming. High level of customer service with Reef Hotel staff.
Margaret A, Reise (5 Nächte), 20. März. 2021
We were very disappointed with the service in pool terrace restaurant
So very unorganised we waited too long for for food and to be served they forgot our orders the 5 times we dined there
Breakfast was not included as we thought it was especially seeing we paid high price and we see what they are offering in prices now to get people there so very upset
At 19$ a cocktail We were so excited to be there on the Island then My cocktail arrived omg
A plastic glass with a straw no fresh juice or fruit no anything to make it look special we are on an Island for goodness sake
35$ for breakfast was disgraceful so we chose to eat elsewhere
The room was not as clean as we thought it should have been for Covid 19 regulations
Air conditioner smell was very unhealthy and mouldy
Familienurlaub (5 Nächte), 16. März. 2021
Location is spectacular. Our room was facing catseye beach. Loved it. We will go back again
Romantikurlaub (2 Nächte), 5. März. 2021
Amazing service, staff are very friendly and helpful. Highly recommend
Familienurlaub (4 Nächte), 14. Feb.. 2021
Service at every place was impeccable. The hotel rooms were cleaned in a timely manner and staff were amazing and helpful.
Will definitely be back.
Trinh, Familienurlaub (3 Nächte), 1. Jan.. 2021
Excellent time and beautiful location. Struggled with buggy hire.
Mujtaba, Familienurlaub (2 Nächte), 25. Dez.. 2020
close to every thing
what a wonderful breakfast ...10/10
Familienurlaub (2 Nächte), 25. Dez.. 2020