Holiday Inn Express Hotel & Suites NEWPORT - Newport

The staff, the special touches they added to our room, and breakfast were fantastic! Loved the spa and pool as well.

All was fine until I noticed that the Trash cans have not been emptied after previous guests. Unfortunately it was late and my husband was already sleeping so I did not wanted to change rooms but it definitely made me question if the room have been cleaned at all.

The hotel staff was friendly, the room was very clean & quiet (beds and pillows very comfortable), and the indoor pool was great (spa was unavailable), but kids didn't mind. The best part of our stay was the free breakfast buffet (located in a large room with plenty of tables to sit, fresh food, and great menu). This was our first time staying at a Holiday Inn, but it will not be our last, it's a GREAT hotel.

Terrible. People partying and thin walls = no sleep for us. To top it off, called the front desk 3 times to complain over the course of a half hour and phone rang 100+ times each, no answer. Would not stay here again, not worth the money or headache I got from no sleep

The front desk staff were very friendly at check-in, however there wasn't a bell or some way to get the staffs attention if they were not at the desk when you needed something. The breakfast was nice, a lot of variety. The rooms were clean and comfortable. The location was only okay. It's right off the Highway 101 which was nice, but nothing for views and very little within walking distance. It was a nice hotel, however I can only imagine the price point is due to it being a tourist area, as the same room other places has cost me close to $100 less.