It was quiet, calm and well kept. I came and went as I pleased and everyone was polite and well mannered. Staying there again for my next trip.
Reise (3 Nächte), 30. Jan.. 2021
The staff was pleasant and helpful. However the maintenance of the facility was lacking. There are 2 elevators in the hotel and 1 day neither worked. We had to walk up to our 5th floor room. Four of my seven days only one elevator was working. The cloth washing machine for guest never functioned. Towels were supposed to be provided daily. But we were given only 1 wash towel instead of 2.
Carrie, Romantikurlaub (7 Nächte), 16. Jan.. 2021
The cleanliness and comfort of our stay was outstanding. We had a broken tv in our main room, a missing remote in a different room, and our safe was locked upon arrival but they took care of the safe promptly and tv didn't need be a priority on an island with so many outdoor activities. . .
Urlaub mit Freunden (3 Nächte), 1. Jan.. 2021
Good gor the value
Great service good location good amenities
Uruz, Reise (8 Nächte), 30. Dez.. 2020
Atrium is located on the beach in Simpson bay which is a family friendly beach spot with 2 great restaurants right there on the beach and walking distance to many others. Resort is a bit out dated but unless you plan to spend all day inside (which I don’t recommend when your in such a beautiful place) it’s fine and has all the necessities and was clean. Staff are very friendly and helpful.
Samantha, Familienurlaub (7 Nächte), 24. Dez.. 2020
Love our room, beach and all the restaurants. Great walk around area.
Marilyn, Romantikurlaub (6 Nächte), 15. Nov.. 2020
Good choice in Simpson Bay.
We were there as St Maartin was closing down their borders. The hotel contacted each guest to see their status of staying or getting off the island. Before the announcement of closures the stay was extremely peasant. The staff is helpful to your needs. The beach is convenient with chairs and umbrellas available. Even the basic room had all you needed to prepare meals if you wished. The Greenhouse restaurant is next door with good food and happy hour drinks!
David, Reise (3 Nächte), 14. März. 2020
I first stayed here last March during a vacation to celebrate my birthday, I chose an ocean front view (expensive) and requested a top floor. I found the one bedroom to be spacious and clean and I loved the view. This year, I made a reservation MONTHS IN ADVANCE,
paid for an ocean front view and requested a higher floor. From time to time, I emailed and called Angela, in reservations, to follow-up on my preference for a high floor. She displayed zero interest in trying to accommodate a repeat customer's wishes to celebrate a joyful event.
To my DISMAY, I was given a room on the third floor overlooking
the PARKING LOT and a DUMP TRUCK. I knew the floor wasn't guaranteed but Angela tried to convince me that all the rooms were the same price and ocean front views weren't extra - only a preference. Additionally, she said she had no control over when people checked in or out (reservations?) as it was a condo. I remember thinking she must believe I'm stupid. No reassurances (of course not) but she might have a nice room (like what I had paid for?) the next day. Check back tomorrow. After rescheduling a sailing trip, we packed up our things and prayed for a room with a view. Got it. NEVER going back. Will fight for a modification in the first night's stay.
LB, Familienurlaub (6 Nächte), 4. März. 2020
We stayed only 2 nights on our way to another island. Had booked a water view room - got placed in a room facing a very busy noisy street on top of the lobby - very disappointing- maintenance crews banging around above and below us at 6am both mornings.
Floors are dirty and bed is very soft. This hotel is very dated but overall the staff are friendly and try their best.
The Greenhouse Restaurant next to the pool has great service and good food.If we return- we'll try alternate location.
Reise (2 Nächte), 1. März. 2020
Location to the beach and restaurants.
Chris, Romantikurlaub (11 Nächte), 29. Feb.. 2020