BTH Hotel Arequipa Lake

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Great hotel with a picturesque surrounding made the stay memorable. However, finding Uber from the hotel to the city was very difficult.

Our kids liked the lagoon on the property with ducks and pedal boats. The service at the front desk, particularly Patrice, was excellent. We did not like the fact that our room, although clean, had flies.

This hotel was nice, but make sure you want to stay where it is located as it is on the outskirts of Arequipq proper. It feels like you are in a rural location with farm views outside your window. The place seemed to be under renovation in some parts, so there was some construction noise we had to deal with. The breakfast was really good and the rooms were nice and clean. We booked this hotel in large part because the picture on hotels.com website showed a sitting area for the “superior room, one king bed” and we wanted the extra space during our stay. I took a screen shot of the picture on my phone. It was a good thing because when we checked in, the front desk put us in a “standard” room that did not have this extra sitting area. Even after showing the picture to the front desk, we were told that the picture was of their “junior suite” and there was nothing they could do about it. I sent a note about this to hotels.com, and the next day hotel staff approached us, apologized and moved us to the advertised room. The hotel has a pool and jacuzzi, but when we asked about the operating hours for the jacuzzi (as we were hoping to use it to relax in the evening after dinner) we were told that the jacuzzi required a reservation, and that there are only three reservation times offered each day - 11 am, 1 pm and 3 pm. This was useless for us as those times were when we were out sight-seeing. So while it was a nice property, some key amenities were unusable during our stay.

Friendly and spacious. Best bed for a while too. The shuttle to the airport an hour away is a bonus. Great place to reenergise.

We had one night planned and decided to stay another as the hotel was so nice! Staff were so friendly and lovely to us. Definitely recommend.

If you are looking for a new experience (outside the city), this is a good choose. For me and my family , it was a great experience wake up and see trough the room window, an excellent landscape: cows, ducks, crops and also a brilliant sun in the morning. Also, the hotel has a good swimpool and nice place for kids.

The hotel offers a welcome relief from the sometimes dusty centre of Arequipa. The setting was lovely with the restaurant overlooking the lake, and we were lucky to see some great white herons. The restaurant is a bit pricey for Peru, but the food was good. The included breakfast is good value, with a choice of fruit salad, yogurt, juice, cereals, toast and eggs cooked to your wishes.

Todo bien

EL hotel es bonito y esta en lugar alejado de la ciudad, cerca de los campos de sabandia. Lo que recomendaria para mejorar es que su personal este mejor informado, se demoraban mucho al darme respuestas como la hora del desayuno o de que se trataba la cena de año nuevo ya que tenian que estar consultando. El desayuno deberia ser mas variado, al menos poner frutos tipicos de arrequipa como la papaya arequipeña, y no los clasicos jamos y queso.