Dirty dirty dirty
The room was horrible. The room smelled like smoke. The room was dirty and there was no help.
Arturo, Geschäftsreise (1 Nacht), 2. Juni. 2021
Red Roof Inn is a horrible Hotel with Rude staff
The Red Roof in Staff were very rude. They even tried ro stick me in a room with a single bed, even after they knew i had reserved a double. And then they finally gave me a double and the room had a horrible smell like fish. I asked for a refund and had pay $350 elsewhere. Very unhappy with service or cleanliness of the Red Roof Inn, never again will i stay try to stay there. And the Red Roof Inn canceled my Reservation with Hotels.com and asked if i coukd pay cash. Hotels.com should not promote Red Roof Inn
Familienurlaub (1 Nacht), 29. Mai. 2021
Excellent client service! Was an emergency trip it was very handy was a comfort in the middle of unexpected
Lorena, Familienurlaub (1 Nacht), 18. Apr.. 2021
Received confirmation email for booking but when we went to check-in they did not have record of our reservation and they couldn’t accommodate us because they were sold out for the night.
Yeseni, Reise (1 Nacht), 3. Apr.. 2021
Very good customer Service & as always room was clean & comfortable
Christine, Urlaub mit Freunden (1 Nacht), 15. März. 2021
It was great. The service is always top notch and the management really do care about your stay being relaxed without any worries.
Joshua, Reise (1 Nacht), 9. März. 2021
Yes it was amazing
Joshua, Reise (1 Nacht), 3. März. 2021
It was great. Very nice staff
Jerika, Geschäftsreise (1 Nacht), 3. Feb.. 2021
The area was not how I remember, it is located on Broadway in Chula Vista and the area is more sketchy then in years past. The mask law was not being enforced and I was the inly person wearing one. It appears that the red roof inn is a hangout for people that are not actually staying there. Lots of characters hanging out by the stairs, lots of noise overnight and the group of people hanging out the next morning. The linen look like it was not washed but the room was actually ok. I would not recommend this location but if you just need to rest then maybe just overnight.
Alfred, Familienurlaub (1 Nacht), 30. Jan.. 2021
This hotel had the best size of suite room to accommodate our family. Unfortunately, website photos can be deceiving. What you don't see is the thick cigarette smoke smell of the room, the neighborhood homeless people on the sidewalks in front of the hotel and the full time residents. We loved the layout of the room but did not love the unsafe feeling we had as soon as we drove onto the parking lot. We cut our reservation short and only stayed 1 night then moved to another hotel. Even then our bags and clothing acquired the smoke smell.
TONYA, Familienurlaub (5 Nächte), 19. Dez.. 2020