Holiday Inn Express Hotel & Suites West Long Branch

Great service, will definitely be going back. The guy on the register, Shaun, made outstanding an experience that would otherwise have been unpleasant. There was a problem with the shower, and when I approached him, he was more than helpful in trying to accommodate our request of being moved to another room but in the same floor.

Wonderful people work here! Great pool even in winter!

I've stayed at better.Bathroom drained slowly, and was literally standing in water when I took a shower and They do not lock the outside side door at night and it is creepy knowing anybody could walk into the hotel. I told the staff and they told me the door was broke and I was not a fan of that.

This hotel is clean and rooms are good size. Breakfast was great and included which was a very big plus. I would stay here again for sure.

I stayed 20october 2018 in room 221 and had bites (presumably from bed bugs based on the linear pattern and itchiness of the raised welts on my arms and chest). I put in 2 calls to the manager .. no call back. Front desk told me to write an email and send pics to a web address, I did .. no response back.