Village Hotel Manchester Ashton - Ashton-under-Lyne

It was a wonderfull suprise. The hotel is great by all means -From a very friendly and efficient customer service to a great clean and renovated room

Good location. Lots of space in reception area with comfy seating & power points for laptop work, Starbucks there also. Check in automated but member of staff quick to come as I turned up to explain how to use it. Room comfortable. Comfy bed, ironing board and iron, hairdryer, large TV and ample desk space if there on business. No wardrobe, hanging space over the dressing table space with mirror. If using this, your clothes would obstruct the use of the dressing table area and the mirror. As ony there for 1 night, only had a jacket to hang up, so not an issue for me. Spacious bathroom with walk in shower. Shower gel/shampoo dispensers. Only thing I did not like about room with lighting dimmed, making visibility difficult. Would like a central bright light. Check out 11am, last entry to breakfast 10.30am on a Sunday. I didn't know this until I went down at 10.10 and would not have time to eat and then pack, so got start of my breakfast on table, then dashed up to room to pack my case and come back down to have breakfast. 12noon check out would be better. Staff in restaurant very friendly, food standard Premier Inn style but didn't see any bowls of fruit, only whole fruit. Pleasant breakast experience. Would have like to see someone at reception for a 'goodbye' rather than 'drop your key in the box'. As female solo traveller felt safe and would return.

I have used this Village hotel a number of times now over the years. I have always been pleased with my stays here. The latest 'upgrades' made add to my reasons for recommending that i will continue to use this hotel for either business or leisure in the future.

Nice enough big chain hotel. Building work outside pretty early in the morning. The iron surface was burnt black. I didn't notice and ruined my shirt. I did tell the receptionist on checkout who feigned mild interest. Breakfast was luke warm and self served from troughs.

Cold impersonal check in/out. Unfriendly reception. Just feels like the customer does not matter, that we are just in a square corporate box of a hotel. The soul has been ripped out of the hotel.