The staff was excellent & the restaurant was exceptional. Fitness area needs upgrading! For some reason I had trouble with the internet?
James, Familienurlaub (3 Nächte), 25. Mai. 2021
Disappointed in the complimentary breakfast - that was not complimentary after all - had to read the fine print! $7.99 a day for a small blueberry muffin is ridiculous
Familienurlaub (1 Nacht), 4. Mai. 2021
Will definitely return.
Attractive decor, relaxing environment. Quiet side due to Covid?
GEORGE, Familienurlaub (2 Nächte), 24. Apr.. 2021
It was very nice.
Jerrold, Familienurlaub (1 Nacht), 11. Apr.. 2021
Curio collection hotel disappointing
For a curio hotel Ibwas not impressed. No real extra service. Could not even get a bottle if cold water. Was told by manager prior to arrival they did not Honor Hilton Gold because hotel booed thru a third party. This has never happened to me in my any other Hilton and I always stay in Hilton properties. Typically stat at Home2Suites in Dallas and feel service and hotel in general was better there and I paid a lot less money
Julie, Familienurlaub (3 Nächte), 8. Apr.. 2021
Very unimpressed. Would not stay there again
Very unimpressed. Room was just “ok”. We had no toilet paper and 2 towels when we checked in...Called down to the front desk to request these items and they told me I would have to come down and get them because they had no one to bring them to us. Parking cost $33 which was ridiculous. The hotel was pretty nice but would not stay there again.
James, Familienurlaub (1 Nacht), 5. Apr.. 2021
Rude person at check in.
This is my favorite hotel in Dallas. I always love staying here. This most recent stay was not so great since I had a very bad experience at check in with an unfriendly front worker, who turned out to be the manager. That was shocking to me.
Reise (2 Nächte), 16. März. 2021
Good in bar was pricey but good. I only know this because there was no vending or room service available. Crowded bar without masks was the only option for refreshments. Didn’t get the room requested or the resort credit promised until asking repeatedly. Extra charges on credit card we had to stand in line and ask to have removed.
Familienurlaub (1 Nacht), 12. März. 2021
Place was very clean, beds were comfortable, atmosphere was nice. Had some issues with the hot water staying hot. Had a food and beverage credit that we had hoped to use for breakfast, but the only option was their “grab and go” which was a banana and a yogurt. So ultimately we wasted it.
Romantikurlaub (1 Nacht), 11. März. 2021
Property has deteriorated since Hilton took over. This property was upgraded by Kimpton Hotels a number of years ago and later sold. Hilton owns it now and has let it go. Staff is under - staffed and inadequate. Most amenities are either shut down, taken out or gone.
Geschäftsreise (1 Nacht), 10. März. 2021