Quick trip to city - very friendly helpful staff clean comfortable room
Craig, Geschäftsreise (1 Nacht), 2. Juni. 2021
Room was comfortable, and clean. only issues I think should be addressed is the big stain on the carpet, and the noise the air unit makes when it comes on.
Bernard, Geschäftsreise (1 Nacht), 1. Juni. 2021
I booked this hotel based on location and because their restaurant used to be good, and just upon arrival we found it closed.
To make things worse, one of the already old and small elevators was out of order and never repaired throughout our stay, which made waiting in line for the one and only left or the service elevator that had to be used by the guests if they wanted to leave the premises. Our bathroom marble was cracked and the kitchennete had only two mugs and even the coffee pods were solidified.
I do not expect to go back to this place.
Familienurlaub (4 Nächte), 27. Mai. 2021
Back in Manhattan
Had a great weekend in Manhattan at the Benjamin. Went for a wedding and hotel location was perfect and close to everything. Enjoyed walking the city, going to mass at St. Patrick's and just being back in NY after so long. Everyone from the concierge to the attendants were so nice and friendly. Thank you for making our weekend memorable.
Ana, Reise (3 Nächte), 20. Mai. 2021
I found The Benjamin by mistake . My original reservation was at the Double Tree which closed without any notice from Hotels.com . I had to scramble for a room . The Benjamin was the closest hotel . I booked a room and found it clean and comfortable. I would recommend it .
Kristopher, Familienurlaub (1 Nacht), 14. Mai. 2021
Couples weekend in the City
It’s always a fantastic restful stay at the Benjamin! We love this hotel. The bed and pillows are so luxurious. The front desk staff and door man always give top notch service! We can’t wait for the national restaurant to reopen and I’m sure that will happen soon.
Annette, Reise (2 Nächte), 14. Mai. 2021
Great Place. Staff could be friendlier
Great Location and great room sizes. Staff could have been friendlier.
Jose, Familienurlaub (7 Nächte), 13. Mai. 2021
Bathroom toilet had not been flushed and it was disgusting. Otherwise the room would have been fine except most of the plugs did not work and the remote control did not work.
Geschäftsreise (2 Nächte), 10. Mai. 2021
Lovely staff. Good location and comfortable rooms.
Nadine, Reise (1 Nacht), 24. Apr.. 2021
Nice well run clean hotel
During Covid I have stayed at other nyc hotels and this was a far more organized and pleasant stay. The elevators were fast and never crowded, the lobby was always quiet, the help was attentive, and they cleaned our room every day. I had a two room suite with a kitchenette and a city view. It was roomy and nice enough. My only complaint was that it took forever to get hot water. Like literally 10 min of running water to get it hot enough to shower.
Nana, Geschäftsreise (3 Nächte), 19. Apr.. 2021