Hotel Stendhal

Cute little “old school Europe” hotel... Should have been great, but some things really let it down! Older man running the bar was awesome, but the bar not opening until 6pm and not being able to order a beer or wine, not even to your room before then is not 4 star hotel standard... no fault of the bar staff rather a management issue! Breakfast was served in the bar and a warren if pokie little rooms which was quaint and cute, but not very practical especially when hotel was busy one of the days... We had to go back to our room and wait for a space to become available... Maybe this could be organised a little better and some pre warning wouldn’t hurt! Our room missed the morning clean twice even tho we were out all day and reception told... I can’t believe it happened the 2nd day also! Again I don’t blame the staff, more a management issue... The staff on the front desk were mostly good... a couple of the morning guys were awesome, but unfortunately the man I had to deal with the most, the afternoon guy was extremely rude! He had no customer service skills what so ever! For me this hotel was a 3 star hotel, with unfortunately management and one key staff member dragging the service down to one star service... a real shame, because I liked the old school style of the hotel and the location was awesome.

Good location on a shopping street. A 10-min walk to Spanish steps. I booked a single room which is rather small, but still fine for 1 person. The hotel including corridor is luminous which I like the most.

Hotel is very nice, comfortably situated, but the smell in our bathroom (room 602) was horrible, like a cat toilet

The hotel was wonderful. From when we arrived until we departed service was impeccable! Our room was perfect. We were on the 6th(top) floor. The bed was comfortable, the bathroom was spacious with a great shower and the bonus was a lovely patio. The breakfast was delicious too. We will absolutely stay here on our next visit to Rome!

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