Nice, toilet room too bright! No window room was unexpected.
No breakfast. Expensive for the quality.
John, Familienurlaub (1 Nacht), 12. Mai. 2021
Free parking is limited on side streets, but I found a spot.
STEPHEN, Urlaub mit Freunden (2 Nächte), 10. Mai. 2021
Not Quite There
At check-in the valet brought our luggage inside, but you have to tote it to your room. We had to go back outside and get a cart for it. So, OK. The room was strange with a giant cabinet that had the TV on the outside, a closet with no lighting on one end and a cabinet on the other where the door would not completely open because of a desk. A safe, ice bucket and a non-functioning refrigerator throwing off heat were inside. The bed was not that comfortable and only had foam pillows, not my choice. We stayed two nights. We were gone from the property for five hours but they did not service the room. We had to ask for towels. If they aren't going to change linens or even spread up the bed, fine. Leave fresh towels. One day the coffee bar was late opening because the employee was late. They did provide free black coffee in the lobby until it was open. Fortunately, I take it black. The location is convenient but you have to valet park for $30/day and this seems excessive. (I somehow got a $20 credit on parking but still expensive. The shower was a 'rain fall' type but mounted at an angle. Water pressure was rendered very low and it made rinsing seem difficult.
Linda, Reise (2 Nächte), 3. Mai. 2021
Everything was exactly what I expected
Everyone was so friendly
Will definitely be back
NORMA, Familienurlaub (1 Nacht), 27. Apr.. 2021
Staff was extremely friendly and helpful. The room and hotel were clean. Location is perfect for a visit to SMU and very convenient to downtown Dallas. I would definitely stay at the Lumen again.
Eric, Familienurlaub (2 Nächte), 19. Apr.. 2021
Great bed and super shower!!!
Diana, Familienurlaub (2 Nächte), 9. Apr.. 2021
My husband and I came to see our son. The Luman was wonderful, one of my favorite places to stay in Dallas. Very clean, and extremely nice.
Angela, Reise (3 Nächte), 1. Apr.. 2021
Visiting Family - First stay at the Lumen
We were impressed with the helpfulness of the staff and the quality of the hotel and amenities! Bar/Restaurant staff were great and the food looked fabulous (we were not able to try it). Would stay here again in a heartbeat! First class service and friendliness!
Dennis, Familienurlaub (1 Nacht), 29. März. 2021
Rooms were blah and tiny. No chest of drawers. No bathtub. Balcony had view of apartments so close we could see in people’s living room. Overpriced and had to use valet.
Familienurlaub (1 Nacht), 14. März. 2021
The staff was very kind. I was unhappy about the $30.00 parking which is the only option. They took my frustration with much grace. The shower is a huge room which then leaks water everywhere to include the next room with carpet. But overall it was a great stay with great staff.
amy, Familienurlaub (1 Nacht), 14. März. 2021