Nice hotel but average food and terrible drinks
Resort is nice but the food was average and the drinks were terrible. If you like drinking don’t stay at this resort.
SALVADOR, Familienurlaub (4 Nächte), 28. Apr.. 2021
Friendly staff wonderful beach felt very safe and great taxi services
Familienurlaub (6 Nächte), 30. Jan.. 2021
Didn't cater well to Americans. It was a resort for locals to hangout instead. Food was terrible. Most amenities were closed.
Romantikurlaub (4 Nächte), 28. Jan.. 2021
No me gusto el check out por que a las 11:00 de la mañana tienes que entregar el cuarto y no te dejan quedarte en el hotel ya entregaste vete del hotel y otros hoteles si te dejan este no
Romelia, Familienurlaub (5 Nächte), 22. Jan.. 2021
Excelente servicio en el Hotel Riu Jalisco, nuestra estancia fue muy placentera, especialmente por atención y cordialidad de todos los colaboradores.
Urlaub mit Freunden (5 Nächte), 17. Jan.. 2021
We had a great stay. We were a little weary after reading some of the reviews but decided to go and give it a chance. The resort was
Clean and and constantly being cleaned it’s just in need of some renovation to fix some areas and it does need new beach pool chairs. Some are ok some are really dirty, we just picked the good ones.
The food was excellent at ok the restaurants and drinks were excellent also. No
We had the family room and we were very happy with it. My only complaint is there is no bathroom door. The toilet room has a door, but the rest is open. We made it work. It was very clean and the maid service was terrific. We had beverages in the fridge and water soda and beer but no bottles of alcohol.
We definitely were the minority being American there. Most of the hotel
Visitors were from Mexico. Not a big deal to us.
Overall we were very happy with everything and would return again.
Familienurlaub (7 Nächte), 2. Jan.. 2021
Lord of cleanliness around the facility and the staff was strict about taking temperature, making sure guests had their masks on and offering sanitizer. I only had one issue my door lock was broken and couldn’t get into my room I had to wait for reception to come up and fix it and it took over an hour.
Gisel, Familienurlaub (6 Nächte), 25. Dez.. 2020
Our "suite" had a horrible mildew smell, we were moved to another suite but after a day the same smell returned but was not as strong as the other room so we just stayed instead of having to move our stuff again. Rooms and resort felt like a bait and switch, I wish I didnt waste the money! The food was sub par, the lobster was dirty, and I ate sand with most of the seafood offerings! If you like breakfast, that was the best meal because you can order a omelet cooked for you. The ice cream was good.. some of the desserts were also good.. overall the food was pretty bad. The drinks were good but by the third day more people arrived and you had to wait in long lines at the bars. NO POOLSIDE service, NO room service, not even a coffee machine in the room. The in room bar was closed because of Covid?! The entertainment was really catered to the Spanish speaking guests because there was little to no English translations. The beach was beautiful..
Familienurlaub (7 Nächte), 25. Dez.. 2020
My second time at Riu Jalisco and enjoyed every minute of my stay. Friendly staff, very clean and tasty food. I felt safe and appreciate the COVID precautions they are taking to help keep guests protected.
Romantikurlaub (8 Nächte), 25. Dez.. 2020
It's nice all inclusive property. right on the beach. However, as far as food, I have been to better Riu with food options and better room.
Familienurlaub (7 Nächte), 24. Dez.. 2020