Holiday Inn Express & Suites Waterville - North - Waterville

Very friendly and helpful staff.

Renovations were being done and we didn't find out until check inn. No pool, no work out room and breakfast at the front door on some old furniture. It was my last stay at comfort inn and my last booking with hotel .com.

The hotel was under renovation and all areas except the newly renovated room we stayed in were filthy. They began working at 0700 - very noisy. Service was very friendly.

There was a lot of construction going on at the hotel, but it was still quiet. The staff was polite and helpful. The room was clean and comfortable, but there was no fridge, the ironing board and dryer were broken, but useable. We were worried at first site, but had a nice stay after all. The pool smelled moldy. Breakfast and coffee were good.

The hotel is under construction. The staff was very friendly and helpful. The breakfast was great. I would not stay again until the renovations are finished and even then I would want a walk through before making a reservation. Construction started at 6:20 Monday morning which was annoying. The hallways and elevator had an unusual smell. Due to construction things were messy - dirty elevator, hand prints, dirt on the floors and walls and the pool was gross. There were clean towels and chairs but the pool water was murky. The pool enclosure needed to be renovated also. All the carpets were in need of cleaning or replacement. The stairway was also a mess - trying to avoid the elevator didn't help avoid the mess. The adjustable shower head only worked on one of the four settings and everything drained slowly.