Homewood Suites by Hilton Sioux Falls

Nice large room

This absolutely great place to stay with one exception. No drinks of any kind in pool area. Not even a plastic bottle of water. Who ever heard of something so ridiculous! Wouldn’t stay here again and this is the only reason. We have kids that like to swim. Nice to have something to drink with us. The maintenance man told us to get rid of them. Also, when we got there there was a swimmer diaper just floating in the pool. Bad experience for the pool reason only!

Reasonable and location was nice - I thought it might be noisy due to the highway nearby but it wasn't.

Great service ! Staff was all some ! Tara in the food service was great she went out of here way to help everyone!!!👍👍👍👍👍

Our unplanned trip to visit an ill family member was complicated by a major music event in the area. I was able to book at the Homewood Suites, or stay there was excellent. The staff, suite and amenities were all near-perfect, with only a minor thermostat issue to contend with. (The matter was resolved within two minutes of my call to the front desk.) My experience with hotels.com was frustrating, however. During the booking process there was NO mention of smoking rooms being an option, no opportunity to review that preference, and nothing in the reservation information that indicated that was the type of room booked. Upon arrival at the property, they had no record of my reservation. Another guest at the desk also had a reservation through the site and their reservation came through just fine. I had to call in to customer service in order to have the reservation faxed to the property. In future, I would most likely book directly through the property, rather than deal with the frustration at the front desk. Having to go through the additional steps, delays and phone call while juggling a fussy toddler was an unneeded burden that should have been eliminated by booking through your site.