Absolutely awful hotel! Rats in car park size of squirrels, paper cups instead of bowls when requesting bowls, stains on quilt resembling poo and lipstick, emailed morning of arrival requesting a fan and never even had a reply. We stayed for 3 nights and on the second day we requested for the room to be serviced, this was never done and the young foreign receptionist we asked claimed we never asked her eventually bringing up fresh bedding and offering a free drink as an apology which wasn’t really enough as bins were still full and room wasn’t exactly cleanest. There was also no sanitary bags in the bathroom for us which was also horrendous.
Jack, Geschäftsreise (3 Nächte), 13. Juni. 2021
Wouldn’t stay again unless dining changes
I appreciate there are Covid restrictions. However the evening meal options were poor, unles I wanted pizza. So it was obvious the food was basically warmed up in a microwave.
Breakfast also was a faff. I wasn’t aware the cooked breakfast would be ready waiting, by the time I sat down to it it was cold. And the portion was essentially a kids meal.
Geschäftsreise (1 Nacht), 9. Juni. 2021
No frills convenience- thumbs up
Really convenient and not too expensive- stayed before - will stay again
Robert, Reise (3 Nächte), 2. Juni. 2021
Good if your into bodies
Well the bodily fluid collection on my bed linen and towels really was a CSI museum of delight , and the faecal stain circa 1994 was something to behold . The staff are lovely but literally please only book if you need a night and your not fussy. As a bald man however is like to thank the previous dark haired person and the cleaning team for leaving my New hair piece , I now look like Lionel Richie !!
Dave, Geschäftsreise (4 Nächte), 1. Juni. 2021
The room was really clean and nice, the bed was comfortable, good size.
Ignat, Familienurlaub (1 Nacht), 30. Mai. 2021
Front desk were really helpful and welcoming! Good location for in and out of Cardiff.
Caroline, Familienurlaub (6 Nächte), 28. Mai. 2021
Good budget option
Generally a good budget option for a hotel just off the motorway on the way to Cardiff. Accommodation was basic and dated but clean. Staff were really friendly. Would have appreciated more than 1 pillow and the hair dryer didn't work. Free parking and being opposite a Starbucks, mini Waitrose and petrol station was convenient. 20-30 minutes to Cardiff Town centre. No problems with cleanliness, saw staff cleaning a lot when we were there. Would stay again as long as it's cheaper than city centre hotels.
James, Reise (2 Nächte), 14. Mai. 2021
Dirty bathroom and fittings
Bathroom was disgusting - toilet was not cleaned from the previous guest and matted hair in the sink plug hole - you’d think during COVID they might make more of an effort
Mark, Geschäftsreise (1 Nacht), 14. Apr.. 2021
Terrible experience. Booked online weeks in advanced tried to call hotel several times with no joy. Got to hotel on a sunday evening to be told i need a government letter. Explained i was working in the area and can prove it. Was told to call the council offices on a Sunday evening or he couldnt let me in. What a joke. Was left stranded for the night.
Ray, Geschäftsreise (1 Nacht), 12. Apr.. 2021
Great As Always
No issues at all as always
Even in these difficult times was a simple process
Will be back
Peter, Geschäftsreise (1 Nacht), 8. Apr.. 2021