Great friendly staff
The staff was amazing. James and there was another lady that I didn't get her name but they were the best employees at the facility. Our stay was perfect.
Daneshia, Geschäftsreise (2 Nächte), 9. Apr.. 2021
Too many noises
The toilet would not stop running all night an the heat unit ran like a tractor it was very loud an disturbing
Billy, Reise (1 Nacht), 13. Jan.. 2021
Everything was absolutely perfect from the time that I checked in until the time that I checked out.
Kim, Geschäftsreise (1 Nacht), 19. Nov.. 2020
The check-in went well. Very nice gentleman behind the counter. The room was above average, better than many that we have stayed in before with other hotels.
Tim, Urlaub mit Freunden (1 Nacht), 9. Okt.. 2020
Poor service in Lexington, SC
Reserved King room and requested roll in shower accessibility for 3 night stay.
While I was getting bags, wife texted that it was a queen bed. I asked the desk clerk and he said it was a room with a king bed. He said yes. I had to take a picture and show him it was not. He gave us a room across the hall which was a king but not accessible shower. When showering wife noticed 2 small pieces of broken glass behind the door on floor.
After leaving room at 10 am for the day removed the DND tag from the door and left returning at 10pm. On return the room had not been made and no fresh towels. Went to the desk to get towels and asked when manager would be in and he said the morning.
Talked to manager and he said the room was mot made because the Do not Disturb was on the door and I said it wasn’t because I removed it and put it on the counter in bathroom when we left. He said he went and checked and it was on the door which I knew was a lie.
Remaining night was uneventful but doubt I would stay at Holiday Inn Express again. Our last day of the trip was spent at a Drury Inn in Kentucky and I have nothing but compliments for the staff and facility. All for the sale price as Holiday Inn Express.
George, Familienurlaub (3 Nächte), 21. Sep.. 2020
Not a bad hotel, had boat hook ups everywhere and very nice staff!
Edward, Reise (1 Nacht), 18. Sep.. 2020
Hotel staff was not very welcoming. The room smelled very musty and just had a musty feel to it. There was no exhaust fan in the bathroom. It was very tight with the Murphy and a crib
Jeannette, Familienurlaub (1 Nacht), 12. Sep.. 2020
It wasn’t the cleanest (bugs needed swept up in halls and room), breakfast was grab and go due to corona, but not great options, only were given a half roll of toilet paper. Just lots of little things that made it “meh”.
Kara, Familienurlaub (1 Nacht), 25. Juli. 2020
Not fully recommended
Check in was great.... the room was comfortable... but housekeeping started knocking on the door at 8am.... we didn't get there until almost 1am... and then she kept knocking every 15 minutes.... i came down here for a funeral ... then there was no soap in our bathroom so we had to go ask for all that .... truly disappointing, especially with having to come down here for a funeral
Familienurlaub (1 Nacht), 19. Juni. 2020
There were brown spots on the comforter, and housekeeping woke me up 3 TIMES! Check out is at 11, housekeeping started knocking on my door at 830am, again around 945, and again around 1030! I didn’t even get to sleep until around 430 am so yes I was extremely displeased to be woken up 3 times before check out! I went to the front desk and asked them if this was normal and they said no, she said she would look into it but I haven’t heard anything.
Sensei, Romantikurlaub (1 Nacht), 23. Mai. 2020