This was our first trip to Richmond. Found a great deal here on Hotels.com. I liked that the hotel offers parking with the room and a pretty good continental breakfast! (Freshly made scrambled eggs, muffins from a local bakery, coffee, etc.) The location was perfect for our needs, being walkable to transit and various restaurants.
My issues: the beds really hurt my back and my husband's. While I have back issues, my husband does not, so it was not just sensitivity. Neither of us had a good night sleep due to the pain in our backs. Additionally, the walls are paper thin. Though not the fault of the hotel, our neighbors were obnoxiously loud around 4 AM and between their noise and the bad bed, there was no more sleep.
That all said, the staff here are really nice. They were friendly and took care during our check-in, as well as being helpful during breakfast. Overall, I do recommend this place if location, parking, breakfast, and good staff are high on your list!