It was really crowded, more than other hotels around.
Romantikurlaub (2 Nächte), 5. März. 2021
This place has horrable service says can get a room for 4 at the hotel they took my money and said there policy is only 3 people in a 2 bed room room then just played the blame game with Expeddia yet kept insistung i needed another room for the 4th person horrible service DO NOT USE THIS PLACE while we waited for 2 hours to finaly get told they wouldn't do anything but sell another room there were 3 different people that came down to say there room had mold and another that the bathroom above them was leaking and landed on a man wife while she was on the bathroom
Familienurlaub (1 Nacht), 29. Dez.. 2020
ALL RESTAURANTS WERE CLOSED - ONLY OPTION WAS THE BUFFET AND WAS SOMETHING RIGHT OUT OF VEGAS VACATION
Geschäftsreise (1 Nacht), 30. Jan.. 2020
Service was poor, food was poor,
Room was nice
To many visitors , pools and restaurants overcrowded
Familienurlaub (3 Nächte), 21. Jan.. 2020
Was our 3rd time staying
It's the 3rd time we've stayed here. The rooms in the original tower need to be remodeled. I believe they are working on them slowly but surely. They put water coolers on each floor since last year. A good and smart move. Less plastic bottles. It was also a lot easier to stay hydrated. The food is 3* but the service is always great. The snack bar needs a better system though. It's reasonable for the price.
Reise (4 Nächte), 14. Jan.. 2020
This hotel is for Mexicans family. Not for Americans or others. You not going to relax a all. Kids jumping here and there. Not good. It you trying to relaxing. Good hotel but not coming back. Not for me and mi wife. Trip was 12/4/19 to 12/13/19
Romantikurlaub (9 Nächte), 4. Dez.. 2019
The staff trying to sell club memberships. The food was not hot.
Romantikurlaub (4 Nächte), 15. Okt.. 2019
I enjoyed the night shows and the dance, also the fact that this hotel is very focus on protecting the environment (no plastic bottles, glasses or straws were used).
Familienurlaub (3 Nächte), 22. Juli. 2019
Our 21st stay in 40 years. Hotel keeps getting be
Great hotel!. The best quality & flavor buffet we've had in the last 10 years. Amazing number of participants in leisure activities; Never saw so many. A few glitches like crowded space, but overall, Great!!!
Pablo A, Familienurlaub (3 Nächte), 23. Mai. 2019
Location was good nice beach the pools are ok the food ok not bad but not great it was very busy the week that we where there so it was difficult to find a beach chair or pool chairs unless you got up a 6 am the rooms are decent the only thing I didn’t like was the hot water never got hot and the door for the balcony was really hard to slide ,hair dryer also didn’t work I was our first time in ixtapa so we didn’t know any better !!
Familienurlaub (2 Nächte), 15. Apr.. 2019