InterContinental Sanctuary Cove Resort - Hope Island

Hotelzimmer sehr gut zum Entspannen, alles sehr sauber, sehr freundliches Personal

beautiful overall, the staff were great & the way its set out you never feel that there are ppl around. But as QLD can be in colder months a tease of the fun that could be had in warm weather with the facilities & activities. i think as all room service is expensive, this was higher priced than most hotels stayed than $6 tray charge as brought on buggy. 1 late lunch i ordered toasted ham & cheese sandwich came with fries, a kids chicken strips (x 3) also with fries, side serve of fries n kids choc milk. Was $60 1chips & milkshake not delivered but signed for. It was fixed but it ruined the meal making sure son & partner fed & getting on ph to sort. 2nd experience with in room dining again not all was brought to us for breakfast as well? i also extended 1night as need at least 2-3 days.

A fabulous, family friendly hotel. We stayed for two nights and loved it. The staff are super friendly, the hotel was clean and the room was very comfortable.

Very dissapointed. Did not get to check in by 3pm and the hotel never bothered to call us. They didnt care because it was all paid up front and non refundable. I would not bother to book there agian.

Stayed here during the inaugral Sanctuary Cove Winter Wine Trail. This Hotel was included in the trail and was a great place to stay due to its location, very well maintained and very clean room with a comfy bed and great amenities in the Standard Garden View room. Grounds and pools are lovely too. Had Breakfast which was delicious with plenty of selections. I have stayed here before and have always found the staff efficient, helpful and friendly. Had a great weekend here with a later checkout which also helped to make the most of the weekend!