Booked the family room but on arrival I was told it was already booked and the Beyin eco resort does not use Hotel.com.
I was offered a small, smelly dirty room, with dirty sheets.
They said they didn't have my booking money and would have to pay for the small room.
Hotel.com lived up to the reputation on trust pilot, no help and then just ignored my emails.
Limited options in Beyin but the Tenack Hotel really helped me out and with a great discount