Ramada by Wyndham Middletown Newport Area

my tv did not work.

The room smells not good and bed was crumpled and looks like someone just slept there - they transfer us to a room adjacent to it -looks the same but smells better -someone just sprayed the room- you could hear people walking on top if you stay on the first floor - no free breakfast which could be a plus -

Unfortunately our room was on the first floor, closest to the lobby. It was extremely loud very early in the morning, as a large group gathered to drink coffee and chat. In addition, there was little privacy as smokers gathered right outside our window in the parking lot. A different room would have made a difference in our perception of this hotel.

Bed too soft. Certain spot just sink in

Husband and I decided to go to Newport for the weekend and this hotel was about 10 minutes from downtown so it was a great location. The hotel charges $8 pp for shuttles downtown but only at certain designated spots so we used Uber and paid from $8-10 each trip. Although the room and hotel is non-smoking, every time I walked into the hotel room, I smelled cigarettes or an odor similar to it and was not a fan of it at all. The toilet paper dispenser was broken so the roll of paper kept coming out. Also, we opted for a Queen Size bed and although it supposedly was, the bed was slightly shorter in width and longer in length. I did ask the front desk about it and they reassured me it was Queen size and that I wasn't the only one to ask about it. Other than that, the beds and pillows were comfortable and the heat and AC both worked since it was a crazy weather weekend. The staff was very nice and helpful and it was a good stay overall.