OK, friendly staff, but very dirty room.
Front desk was very kind and helpful. The room was worn down and dirty. We were using the sofa bed and under the sofa when we removed the mattress it was disgusting. There was some hair in the tub etc. It just did not look clean. Breakfast was a mess. So slow and person could not handle the waffle maker. She tried 5 times to make a waffle and just could not make it.
Familienurlaub (1 Nacht), 3. Apr.. 2021
IF ALL HOTELS WERE LIKE THIS
THE BEST EXPERIENCE!! The staff made you feel welcome from the time you walked in the door. Michelle , Danisha, Sara were professional, friendly and made you not want to leave. I have never stayed in a hotel that wished you safe travels and asked if you needed any help getting on the road.
Shjanita, Reise (2 Nächte), 2. Apr.. 2021
We didnt stay long just passing thourgh for the night. room was very clean and nice.
Penny, Familienurlaub (1 Nacht), 25. März. 2021
I couldn’t have been happier with the Springhill Suites when I checked in. Unfortunately I can’t say I’ll ever enjoy the amenities and facility again because the staff was so rude and angry that it felt personal on some level and that was strange. Be prepared to provide a debit card with enough money on it to pay incidentals every day because there is a hold on your card for the $25 they need for incidentals. You can’t use it again We have to wait until the $25 clears. When my party and I encountered a problem with this due to my wallet being stolen recently and my cards being sent in the mail at this time the staff was so rude that they kicked us out of the hotel. They stated that it was strange that we were having problems with incidentals and said we must leave the facility by check out or they would call the police. This was all told to us at midnight the night before
Reise (1 Nacht), 8. März. 2021
I was there for business and needed to leave the hotel at 0640. The front desk attendant said the the breakfast would be severed at 0630, and nothing was prepared. Other than that, the room served its purpose and the common area seemed clean and in good repair.
Josh, Geschäftsreise (2 Nächte), 10. Jan.. 2021
The hotel seems to be a hot spot for marijuana. Every morning and night you smell it in the lobby, the elevator and entrances. This is not my first time staying their but it will be my last.
Mark, Familienurlaub (3 Nächte), 26. Dez.. 2020
Been visiting family in the area for the past 7 years. Wish we found this gem the first visit!
Familienurlaub (3 Nächte), 26. Nov.. 2020
The heater did not operate.
My first nite, it blew out cold air. Only!
Neda, Geschäftsreise (1 Nacht), 4. Nov.. 2020
Everything was very good except the “COVID” breakfast options. Wish they at least have some hard boiled eggs instead of just breakfast burritos as the only hot option.
Rhonda, Familienurlaub (1 Nacht), 24. Okt.. 2020
Horrible check in
Checking in was bad.. Had to swipe card several times due to hotel attendant didnt know what she was doing
Geschäftsreise (1 Nacht), 21. Okt.. 2020