Movenpick Resort & Spa El Gouna

Das Hotel war trotz vollbelegung ruhig

The hotel and surroundings were amazing, the cleanliness was v.good,the reception staff was not very accommodating. We asked if we could keep our room on for another 4 hours, as our flight was not until late in the evening, they said we would have to pay £112.00, which we thought was disgusting, the cleaner never got to our room before 3.30. We asked about a curtisie room for a shower n change,they do not supply one, we had to have a cold shower by the pool and change in the toilets . I feel this is unacceptable for a 4/5 star hotel !!!,I would not advise anyone to go there if they were coming home on a late flight

Air conditioning wasn't working properly. No service at the beach for drinks or food, but you get attacked by the sellers. Breakfast is very good. Rooms and beach are clean. We wanted to extend our stay from 4 nights to 6 nights and they wanted to charge 800$ per extra night, when we paid 900$ for 4 nights! They charged us for the minibar for things we didnt touch. When they were gonna reiumburse us, it was very very complicated, so for 7$ we decided to just leave.

service is terrible, check in is a nightmare, checkout is worst, very bad Wifi system

Very Nice