Hilton Vienna Plaza

Sowohl beim Check-In als auch Check-out 20 Minuten warten müssen. Keine Entschuldigung dazu. Klimaanlage bei 30 Grad kaputt. Wenigstens nach zwei Tagen ein neues Zimmer bekommen

Tipps für Touristen, wie gute Restaurants etc. waren nicht erhältlich. Personal war freundlich und hilfsbereit.

Hello Everybody, I personally had a not good experience with this Hotel. I stayed here for 3 Days. This is a must read for anybody who CARES about a honest and accurate oppinion + experience. You can reach many places within walking distance and the room is not bad for it's price but the cleanliness of the room is poor specially in the CR. Some workers do not speak English and unexperienced workers are placed at some time of the day. I have paid the hotel per Paypal and got charged for a ''guarantee'' for a room service etc that will occur or called ''deposit''. At my checkout 6:30, an unexperienced employee told me that the receptionist will arrived at 7 am and so we wait. Receptionist came and i talked to her if i could get my deposit back and she told me that it was for the room itself and told her that i have paid it already. Her other collegue on the day of my check in made me CLEAR that it was a pay for a deposit. I honestly had a more expectation. I expect 24h experienced employee at the reception, as well as stress free check in and check out. I was personally very disappointed and told me at the end that the system of the computer was not working which i don't believed because which means that this should have happened to many other guests too but that was not the case. After more 1/2h of waiting they have gave the money back. The stress i have experienced during my stay was not worth it at the end. I just hope that this won't happen to other else too.

Sehr schönes und sauberes Hotel, sehr nettes und bemühtes Personal. Sehr gute Lage, um die Stadt zu erkunden. Einziger Minuspunkt: Manche Zimmern etwas laut, da direkt an der Hauptstraße mit Straßenbahn.

Es war ein sehr guter Aufenthalt. Der Service an der Bar kann jedoch noch verbessert werden. Wenn eine Kellnerin einmal 25 Minuten und einmal 20 Minuten nur einem Gast widmet und der Kollege seinen Service nicht gut erbringen kann sollte darüber nachgedacht werden!

Ambiente war sehr schön. Sehr sauber, sehr guter Service

Lage, Erreichbarkeit, Check in und Check out, Garage

Wir waren für 2 Nächte und das Hotel war super sauber. Die Lage ist auch perfekt.

Freundlicher Service, saubere ruhige Zimmer, gute Betten

Gute Lage, aufmerksames Personal, sehr saubere Zimmer mit guter Ausstattung