Red Roof Inn Ames - Ames

Overall pretty good. Only problem was the roof wasn't actually red...

Arrived at 5 pm. Check-in took awhile because of error in amount of payment from Hotels.com that had to be adjusted. Most of the housekeeping staff was new, so rooms were not ready yet, but front desk didn't know that. Gave us a room that had not been cleaned--obvious because it was standing open. Experienced housekeeper apologized profusely, offered to clean us a different room right away, so back to front desk to change rooms. Bed and room were very comfortable though, with a real working thermostat, so we slept well.

We were greeted in a very friendly manner, the room was clean and breakfast was very good. It was a great stay for us and I'll consider it again in the future.

Not a great hotel and I would not recommend unless there were no other options. The room was clean but we could smell someone smoking for most of our stay. Our TV did not work which made the stay even more hard to handle. The only plus was the friendly staff.

Since becoming a Red Roof Inn this hotel has taken a turn for the worse. We have stayed here in the past when it was a Hampton Inn but now it is in need of so much upgrade and repair. The halls and elevator were filthy. There was junk stashed in extra corners and rooms of this hotel. The ice machine and fitness center were broken. The room was o.k. clean except for the one really dirty and old orange chair. We encountered several other guests in the lobby who were demanding a refund or cancellation because their room were so bad. On the positive side the staff was very nice and friendly. I will not stay here again. There are many other options to choose from in this area.