Most disgusting hotel with awful customer service
Most disgusting hotel with awful customer service. I have been traveling across the Vietnam for two years now. I have seen over 100 hotels all around the country. This one is by far the worst, so disgusting and smells like sewer. We asked refused after smelling the room, but they don't do refunds so we were forced to stay. The hotel owner don't clean the rooms. The bedsheets should be white, but are brown with dirt. Only thing that is included in "room service" is 1 towel, they don't even take away the used one! We asked if we can get new bedsheets, we could change those ourselves. But the answer was No! The man (owner) said; "We don't change those because hotel is new", only half year old! So they admitted that they haven't change the bedsheets for half year!! This hotel is disgrace for Da Nang and whole Vietnam!
Miika, Romantikurlaub (2 Nächte), 12. Juni. 2019