Dirty bad facilities mould around bath live bate wires in bathroom no hairdryer
Familienurlaub (4 Nächte), 9. Sep.. 2019
Electronic amenities not working on check-in (i,e, hair dryer or TV), was told to speak to the manager next day only to then get lectured by the manager about being demanding. Asked for more towels and told one towel per person per day because that is what the manager uses himself at his home (irrespective of not having a pool like the resort). Towels not given on the second day - had to wait 40 mins for towels to come to take a shower. Manager explains that these small things happen and would not bother him - he did not pay for the holiday after all, I did! Condescending and patronising behaviour is never appreciated. Offered to upgrade our room at EXTRA cost - otherwise accused me of finding faults for free upgrades - inquired about my profession to perhaps judge my honesty/personality - I said medic. Room does not look like the pictures on the website: outdated, basic and not as spacious. This is a budget hotel. I will not be staying here again.
Reise (3 Nächte), 4. Sep.. 2019
Freindly staff will go out of there way to help you .
Romantikurlaub (7 Nächte), 27. Aug.. 2019
Party hotel; very poor value for money
On arrival, they didn't have our booking which was booked and paid for more than a month prior. The check-in staff member was angry at us that we didn't have a printed copy of the booking (which isn't essential anyway) but overall blamed Hotels.com for not passing on the reservation, even though we had sent two emails directly to the hotel prior to arrival (meaning the manager knew, and admitted to us, that we were coming). So there was no excuse to not have a room for us. The staff member on the night did end up arranging a room for us, however it had not been cleaned; dead cockroach on the floor, dirty bathroom, dusty table and chairs (The bed sheets were clean).
The next night we were put into another room. It was much nicer, however the toilet smelled of urine constantly even after cleaning, one bed was so old you could feel each spring, several fittings were pulled out of the wall, we had no wifi connection in the room and the shower only had luke warm water. On top of this you can hear pumping music until late at night from the pool area.
Do not stay here if you want peace and quiet.
On a positive note; several of the staff were friendly to us from the 2nd day on, and the original staff member apologized to us on our check-out. The air conditioning worked well and the location is near the bus station and a supermarket.
Romantikurlaub (5 Nächte), 16. Aug.. 2019
0k not the best but not the worse hotel that we have used
Familienurlaub (7 Nächte), 12. Aug.. 2019
Great location, 24 hour reception, very good value for a budget hotel
Reise (6 Nächte), 18. Juni. 2019
Local to bars and restaurants . Friendly staff ready to help you .
Romantikurlaub (14 Nächte), 11. Juni. 2019
The main area's of the hotel, reception,restuarant,pool had all been upgraded. Staff were friendly and the breakfast was good. Unfortunately the rooms could do with being upgraded.
Reise (7 Nächte), 5. Juni. 2019
Basic hotel in a good location. Good breakfast to start the day. Lots of restaurants and shops around the place.
Familienurlaub (4 Nächte), 15. Apr.. 2019
Hotel nieźle położony. Dziwne podejście obsługi do klimatyzacji: brak możliwości załączenia/wyłączenia klimatyzacji z pokoju. Z prośbą o załączenie/wyłączenie klimatyzacji trzeba zejść do recepcji. Pokój wykupiłem na ostatnie dni pobytu na Malcie, gdyż był z opcją "airport transfer". Odmówiono mi jednak odwiezienia na lotnisko ze względu na rozumienie pod tym hasłem jedynie przywozu z lotniska do hotelu.
Szymon, Reise (3 Nächte), 18. Aug.. 2020