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"Bahnhof Termini liegt quasi um die Ecke"Bewertet von einem Hotels.com-Gast am 25. Feb. 2013
Auch wenn mein Aufenthalt nur eine Nacht dauerte (EuroLeague-Fußballspiel), war ich sehr zufrieden. Kleines, aber recht ruhiges & sauberes Einzelzimmer. Auch das Hotel an sich liegt in einer eher ruhigen Seitenstraße, obwohl die viel befahrene Via Cavour gerade mal 20m entfernt ist. Da ich mit der Bahn anreiste, war mir die kurze Entfernung (ca. 10 Fußminuten) zum Hauptbahnhof Termini sehr wichtig. Mit dem Frühstück in einem etwas kleinen Raum (3 oder 4 Tische) bei gemütlichem Ambiente war ich ebenfalls zufrieden. Müsli, Joghurt, Ei, Schinken, Marmelade, Honig, Brötchen, Crossants ... dazu Saft & Cappuccino/Kaffee - reichhaltiger geht es für ein 2-Sterne-Hotel mit günstigem Preis wohl kaum noch. Das freundliche, junge Personal an der Rezeption (die Tag & Nacht besetzt ist, so dass man seinen Schlüssel abgeben kann) trug schließlich zu meinem guten Gesamteindruck bei. Der einzige Negativpunkt ist das nicht richtig schließbare Fenster (ließ sich bei Druck leicht öffnen), dafür konnte ich jedoch die Jealousiene außen zumachen und innen die Vorhänge zu ziehen.
""'Feel at Home!""Bewertet von einem Hotels.com-Gast am 25. Feb. 2013
Ich war nur kurz hier zu Gast, was aber schon ausreichte, um die viel gepriesene Hilfsbereitschaft und Serviceorientierung zu erleben und spüren. Ich konnte bereits um 10 Uhr Einchecken, etwas arbeiten (WLAN zuverlässig), bevor ich zu meiner Abendveranstaltung ging. Am nächsten Morgen musste ich bereits 6 Uhr das Haus verlassen. Problemlos und Frühstück zum Selbernehmen (und EInpacken) gab es auch. "Feel at home!" hieß es am Ende des Herumführens beim Einchecken. Das war auch in der Tat der Fall!
Bewertet von einem Hotels.com-Gast am 25. Feb. 2013
Dieser Gast hat keinen Kommentar abgegeben.
""Bewertet von einem Hotels.com-Gast am 20. Feb. 2013
Top Personal, immer ein Tipp und Lächeln parat. Beste Lage im "alten" Rom. Nur wenige Gehminuten vom Kolosseum, Palatin, Forum Romanum, usw. Empfehlenswert! Gerne wieder.
"Super!!"Bewertet von einem Hotels.com-Gast am 18. Feb. 2013
Diese Ferienwohnung ist ein absoluter Geheimtip! Als ich die Bilder von den vielen schönen Zimmern und den Preis gesehen habe, war ich erst skeptisch, da es zu schön schien, um wahr zu sein. Die Vermieter haben uns dann am Tag der Anreise gleich angeschrieben und uns beim Finden der Pension und der Anreise Tips gegeben. Sie haben uns dann sogar einen Treffpunkt genannt und uns abgeholt. Als wir einmal ein Problem mit dem Schlüssel hatten, haben Sie uns auch sofort geholfen und waren innerhalb von zehn Minuten da. Die Wohnung ist ziemlich weit oben, man muss also einige Treppen hoch, dafür hat man von der schönen Terrasse einen super Blick! Der Rest des Apartments ist auch toll, Fernseher, Sofa, zwei Schlafzimmer mit Küche, in der man sich auch bedienen kann (Geschirr, Töpfe, Salz, Kaffee, Nudeln und Pesto). Das Bad ist ganz frisch renoviert und supersauber. Und man ist mitten in der Stadt! 5-10 Minuten zum Piazza Novana, 20 Minuten zu Fuß zum Colosseum und dem Forum Romanum, 10 Minuten zum Trevi-Brunnen. Alles in allem ein Glücksgriff!
Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen des Hotels variieren können.
Beim Check-in werden ein Lichtbildausweis und eine Kreditkarte oder eine Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Dieses Hotel ist nicht barrierefrei ausgestattet. Wählen Sie ein anderes Hotel aus, wenn Sie ein Zimmer mit barrierefreiem Zugang buchen möchten.
Außerdem wird folgender Service angeboten: Zimmerservice (bitte Zeiten beachten).
Bitte beachten Sie, dass die unten aufgelisteten Gebühren nicht im Gesamtpreis enthalten sind, sofern nicht anders angegeben. Nicht im Preis enthaltene Gebühren werden entweder beim Ein- oder Auschecken in Rechnung gestellt. Die erhobenen Gebühren können sich je nach Buchungszeitraum und Zimmerart ändern. Folgende Gebühren werden erhoben:
Diese Liste enthält alle Gebühren, die uns vom Hotel mitgeteilt wurden. Die erhobenen Gebühren können sich allerdings je nach Buchungszeitraum und Zimmerart ändern.
Das Hotel erhebt beim Check-in/Check-out, bzw. wenn die entsprechende Leistung in Anspruch genommen wird, folgende Gebühren und Kautionen:
Die oben aufgeführte Liste enthält eventuell nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen des Hotels variieren können.
Beim Check-in werden ein Lichtbildausweis und eine Kreditkarte oder eine Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Alle Straßen führen zum Forum, dem Herzen des antiken Rom. Besucher strömen hierher, um durch die Straßen zu gehen, in denen einst auch Julius Cäsar wandelte. Zu seiner Zeit befand sich hier das Zentrum von Handel, Politik und Rechtssprechung. Das Kolosseum befindet sich nicht weit davon entfernt. Es wurde von Lord Byron als "blutiger Zirkus der Gladiatoren" beschrieben, ist das größte Amphitheater der Welt und gilt als das beeindruckendste Bauwerk unter den Ruinen und Gebäuden Roms.
Alle Hotels in Rom ansehen"sehr zentral gelegen und doch ruhig"
wir waren in allen Positionen sehr zufrieden, einziger Wermutstropfen war der fehlende Parkplatz fürs AutoAuthentische Hotels.com-Gästebewertung
"Gute Lage,einfach aber gut!"
Hotel war gut gelegen. Alles zu Fuss erreichbar. Zimmer war sauber und gut. Badezimmer Dusche etwas defekt. Personal freundlich. Ideal für ein Städtetripp.Authentische Hotels.com-Gästebewertung
"Das Hotel Esposizione in Rom - zentral und preiswert"
Preis - Leistung stimmt, mit Bus und Metro beste Verbindung in alle Richtungen, nur zu empfehlenAuthentische Expedia-Gästebewertung
"Top Lage"
Das Hotel ist etwas schwierig zu finden aber von der Lage her optimal. Wer möchte erreicht alle Sehenswürdigkeit zu Fuss. Hotel selber ist Mittelklasse aber gut genug wer nicht zu hohe Ansprüche hat.Authentische Hotels.com-Gästebewertung
"Zentrale Lage, mit hohem Lärmpegel"
Dieser Gast hat keinen Kommentar abgegeben.Authentische Hotels.com-Gästebewertung
Dieser Gast hat keinen Kommentar abgegeben.Authentische Hotels.com-Gästebewertung
"Not worth it"
Our time in Rome was overshadowed by our experience at this hotel. The room was not ready on our arrival and the room they put us in temporarily was not the cleanest. Once we arrived to our room, it was unkept (to say the least). Wifi and A/C did not work. Staff very unfriendly and not helpful. Hotel is hard to find not in close proximity to key si […] tes. MehrAuthentische Hotels.com-Gästebewertung
"location is all"
location is central to all main sites in the city. This makes up for some shortfall in facilities. Staff were helpful but not necessarily successful in dealing with odd problems. If needing central situation would consider staying there again.Authentische Hotels.com-Gästebewertung
This is a boutique hotel with nice clean comfortable rooms. Bathroom was very nice with an actual large shower stall and plenty of towels. Windows face an inside courtyard, so nights are quiet and free of city noise. Location is very convenient, halfway between Pza. Venezia and Termini train station. Across street from Esposizione gallery. Walking distance […] to Trevi fountain and Spanish steps. MehrAuthentische Hotels.com-Gästebewertung
Dieser Gast hat keinen Kommentar abgegeben.Authentische Hotels.com-Gästebewertung
The room was so old, they had move me to a rrmodeled one on the third dayAuthentische Hotels.com-Gästebewertung
"room with a view"
Hard to find only a brass sign on a wall reception on 3 rd floor tiny 2 person lift, scary on arrival but what a surprise fabulous room with balcony and view of room rooftops wow breakfast limited continental but great coffee and tasty croissants if you are up for an exciting surprise and just b&b and no bar then this is fabulous ud go back!Authentische Hotels.com-Gästebewertung
"Convenient to Metro and most MUST SEE Sites"
I have stayed in many european hotels and this one is a good one. The check in was very quick and easy and the desk clerk extremely helpful. The clerk speaks Italian and English and is very helpful with how to get to sites to see and extremely helpful in arranging transportation back to the airport. If you are looking for typical American amenities […] such as a coffee maker, etc or walls full fo pictures or frilly duvet covers forget it...European hotels are not American hotels and do not include these things in your stay. Seems more is expected in American hotels. The hotel is very convenient to the metro and several sites within easy walking distance. If you want a very polite and helpful staff, clean room and a reasonably comfortable bed than this is a definite must stay in hotel...VERY VERY GOOD. MehrAuthentische Hotels.com-Gästebewertung
"great location,new rooms and graet service!"
excellentAuthentische Hotels.com-Gästebewertung
Dieser Gast hat keinen Kommentar abgegeben.Authentische Hotels.com-Gästebewertung
"Esposizione"
Hotel being right in the middle of via Nazionale makes it easy to walk to all tourist destinations and Termini. When we arrived the receptionist was very friendly and draw on the map all sights and how we should go to them. Rooms were clean, spacious and nicely decorated. Rooms were cleaned everyday but also everyday we found something missing like […] a towel, blanket etc...and there was no trash bin in the room?! Rooms are also noisy because you can hear everything through the ventilation system. After all it was good value for money with excellent location so I would go there again. MehrAuthentische Hotels.com-Gästebewertung
"good locatino"
pretty standard, if you want a fancy place then dont book here. if you want somewhere clean, cheap and in a brilliant location then here is the place. stayed for 3 nights with the girlfriend in January and couldnt fault the place really, cheap, clean &great location (walk to the colloseo took literally 10 minutes)Authentische Expedia-Gästebewertung
"Great Hotel, Great Experience"
We had a wonderful stay at this little gem of a hotel. It is right in the heart of Rome - short walk to the colosseum and close to many other famous sites. The staff was very helpful and friendly - gave us a lot of tips about what things to see - how to get there. If we needed anything, they were right there to help. They speak Spanish/Hablan español. […] They arranged for a private taxi to bring us back out to Fiumicino Airport at the end of our stay - pointed out that for the three of us, it was actually cheaper than the DaVinci Express train. Just a great hotel - I really recommend it. MehrAuthentische Hotels.com-Gästebewertung
"Super central hotel."
I was pleasantly surprised by the quality of this hotel which was at the budget end of the price range. It is centrally located.Authentische Expedia-Gästebewertung
"Great hotel in rome"
Great hotel .. Close to everything in rome. Clean rooms and very friendly people. I will definatlly recommended for any one who is traveling to rome.Authentische Expedia-Gästebewertung
"On a great street"
Only thing negative about this hotel is they doesn't supply enough toilet paper and towels. If you contact the desk they will bring it right up thoughAuthentische Expedia-Gästebewertung
"Great area, awful hotel"
The hotel is in great location walkin distance to important areas, but the hotel is old and one thing is to be old and other thing is no to be clean the bathroom was alway with a bad smell and whe i was checkin out the charge me a tax that in the check in they didnt told me about, when i ask they show me a chart that it was in the desk, this is not […] an hotel is probably less than an hostal MehrAuthentische Hotels.com-Gästebewertung
"not recommented for families"
pleasant, quiet, OK for individuals i don't recommend it for families very poor breakfast (not recommended)Authentische Expedia-Gästebewertung
"Not at all as adverised"
So there isn't any signs on the street to get your attention of this hotel. Had to go to an information booth to find it. We check in and there is a 2 euro tax per night per person that we weren't told about. Our room was in a completely different building where our AC and TV didn't work, asked everyday we were there for another towel and never got […] it. We check out early for a flight and when we checked out the guy that was sleeping behind the counter said we didn't pay this "tax" when we check it. Because of time we didn't deal with him, so we paid another 6 euro each. Dont stay here. I can guarantee you'll be able find a better hotel around the same price. MehrAuthentische Hotels.com-Gästebewertung
Dieser Gast hat keinen Kommentar abgegeben.Authentische Hotels.com-Gästebewertung
"We enjoyed our stay"
Great location - walking distance to old town and rail station (from where train goes directly to airport.) We didn't take taxi at all; took a bus to Vatican (which was free, bus stop is next to the hotel.) Room was quite and looked freshly renovated. Shower was spotless clean and comfortable. Personal was very friendly: provided us with the map with […] marked main attractions and the hotel location; they gave us a kettle to use when they learned that we liked to make our own tea. Air conditioner went off one night, but it was fixed in a couple of hours. 4 euro breakfast was worst it: fresh coffee, juice, pastries, ham, cheese, and fruits. We would stay there again. MehrAuthentische Hotels.com-Gästebewertung
"Great hotel"
Great, clean hotel for the price. In a little bit of an awkward location -- on the third floor of the building. But otherwise a great place to stay.Authentische Expedia-Gästebewertung
"Avoid!"
This hotel is not up to standard for a 3 star hotel charging such high rates. We stayed in the annex section which is in the buildin gnext door, ie no reception in our building so anyone can walk in. Very weak locks on the bedroom doors and all doors showed obvious signs of previous break in's ( screwdriver marks). There is a locked door on the Esposizione […] floor, but this door has to be pulled shut by guests & several times we found this door was left open. Aside from our major concerns with the security of the room, the hotel has several other major faults. Air con unit is very noisy & can't be switched off at night. Our tv only held a channel signal for a few minutes at a time, but this hardly mattered because all channels were in Italian. Wifi is very weak. Bed rock hard & lumpy. Not enough towels left most days of our stay. Phone in room doesn't show the number to dial reception meaning you have to walk to the next building to speak to reception. With the sole exception of the girl who checked us in, the other receptionists I spoke to (both men) were nothing short of rude. Overall totally dissatisfied with the hotel. MehrAuthentische Hotels.com-Gästebewertung
"a little weird"
My room was relatively large, and there is good desk to sit and write at. The floor is tile (clean). My room faced the courtyard and was quiet. (The rooms on the other side, facing the busy via Nazionale may have been a different story.) From the physical point of view, my room itself was perfect. My total experience, however, was a little weird. Finding […] the hotel was tricky. There are two entrances, in different buildings, with small brass plaques saying "Hotel Esposizione" (to check in, you want the one that uses the entrance to "Hotel Michigan"). The TV in my room didn't work, and the guy came over from the hotel in the next building. While he fiddled with the TV, I couldn't find a drinking cup and asked. He said, "No drinking cup". I told him the WiFi password was wrong, but "No. This is correct. You wait." He hurried back because he had to take care of both locations. So I ended up with no TV, no WiFi and no drinking cup that day. The next morning, another guy came and fixed the TV. He gave me the right password for the WiFi. (Yesterday's password was for the wrong building.) He gave me a disposable drinking cup. He acted as though giving me a cup was a favor, and the next day housekeeping disposed my cup and did not replace it. I realize that these were minor issues, but these guys were sort of creepy, so I feel can't recommend the hotel without adding some warnings. MehrAuthentische Hotels.com-Gästebewertung
"Decent place to stay in the middle of town"
Both our rooms were in the "annex" - one floor of rooms in a different building, two doors down. Our first room was huge but the A/C hardly worked. Then we were moved to a smaller room (with much better A/C!). At one point the bathroom pipes started leaking, but maintenance arrived literally within 30 seconds of our call. Internet was spotty in the […] annex, but you needed 3 keys to reach your room, which made us feel very safe! Both rooms were very clean. Staff were friendly and helpful, even printing tour tickets for us when we were in a bind. Hotel is a short walk from the metro, Piazza Venezia, Roman ruins, Trevi Fountain -- not particularly close to anything, but a short walk from a lot! MehrAuthentische Expedia-Gästebewertung
"Terrible Experience"
This is not what you would call a hotel! It is located on the 3rd floor of a building which is difficult to find because it's so inconspicuous. The lift is a metal cage and you're lucky if you can fit in three people! The floor the "hotel" is located on is shared with another "hotel" and there are no signs indicating where you need to go. Rooms are […] located on a single long corridor and are tiny. Being clean is probably the best recommendation I can give it. Definitely wouldn't stay here again or recommend it. MehrAuthentische Hotels.com-Gästebewertung
"Decent hotel for the price."
The location of the hotel requires some walking to get to the tourist sites but with all of the sites spread out in Rome this was a good hotel to get to all of the sites. The room was a good size for Europe and the bathroom was nice but the shower was a little small. Staff was friendly and our room was kept very clean. The only real complaint with the […] hotel has to do with the fact that the hotel is on the 3rd floor and the elevator is extremely slow and extremely small. We had to walk up and down the stairs many times because we gave up waiting for the elevator. MehrAuthentische Hotels.com-Gästebewertung
"Worst Experience Ever!!!! Service is Terrible!"
I am an avid traveler and this is the worst hotel I have EVER stayed in. It is definitely not worth 3 stars it is a 1 star hotel. Virtually no security at this hotel, the staff is rude, the maid does not change the bed sheets daily, and worst of all they gave a master key out to another traveler which entered our room in the middle of the night. This […] hotel is the worst ever! MehrAuthentische Hotels.com-Gästebewertung
"Room's safety box not working, no concise solution"
We stayed 11 nights, safety box was not working from day one. After daily complains for the next days and promises to fix the problem, it was clear the staff was not interested in resolving this issue.. Other than that, the hotel was close to everything...Authentische Expedia-Gästebewertung
"Good location"
Hotel located close to main tourist attractions. Do not expect too much from the hotel as it is located in the centre of historic rome and is for a budget traveller.Authentische Expedia-Gästebewertung
"Hotel with a Good Location but..."
The staff was great when we checked-in and very helpful and the location makes it easy to walk to all of the major landmarks. We had a quad room and it was a big room (had 5-beds). However, the furniture was really worn in what I would have seen in a 1 to 2 star hotel. The floor was dirty (walking in bare feet you could see dirt on your feet). We had […] challenges with the safe so you need to be careful and with the shower doors (one of the doors was broken). Note the pictures do not align with the Annex that is separate from the main hotel. As for the pricing it is above average for a quad room but you do get what you pay for in this case. MehrAuthentische Expedia-Gästebewertung
"Ok but not what was advertised"
Not what was advertised. No working wi-fi. The 36 inch TVs refers to one tv in the front area. Your room will have an 19 tv. If these are not important to you, then go ahead and stay here. The location is great and the rooms are clean.Authentische Expedia-Gästebewertung
"Perfect Location, Clean,Good Value, Friendly Staff"
We travelled for 11 days in Europe seeking budget friendly hotels in key areas (since we were on a time schedule to see it all). This hotel impressed us for the style and quality of the room and the proximity to all. The staff was also very accomodating and friendly. We did not investigate amenities.Authentische Hotels.com-Gästebewertung
"Poor service"
Except for one person in the front desk staff (a very nice and helpful girl) the treatment was very impersonal and short. We stayed for 8 nights in June 2012 at this hotel, and two times the staff did not leave soaps, another time they did not leave towells. The rooms have been updated, but there's very little room to put your things/belongings (especially […] in the bathroom). Good location on Via Nazionale. MehrAuthentische Expedia-Gästebewertung
Room had a really ceiling and was fairly spacious for a family of four. Bathroom was a little tight - especially the shower. There was a little store and a few restaurants around the corner, which was convenient, and the subway station was a 10 minute walk up the street. There was also a tourist office directly across the street. When I went to pay […] the tax upon check out, the desk clerk tried to overcharge me. Luckily, I had already discussed what would be due with the previous clerk, plus I am obviously better at math than the second desk clerk. Decent room but the beds were a little uncomfortable. MehrAuthentische Hotels.com-Gästebewertung
"Close to everything!"
This hotel was great! The front desk staff was extremely helpful the day we got there, as well as the days we stayed. When we needed directions, they were more than happy to assist. The hotel is somewhat hard to find, since it is located on the 3/4 floors of a building and the sign is small to see. The rooms are small as expected (at least the single […] ones) however you are not going to Rome to stay in the room. The rooms were cleaned everyday, and the bathroom was very nice. It is close to all the sites, within walking distance. I recommend using the Metro stop close by in order to explore the city. MehrAuthentische Hotels.com-Gästebewertung
"All primary attractiosn were accessible"
My stay here was comfortable. Very friendly staff and is very conveniently located from all major attractions.Authentische Hotels.com-Gästebewertung
"Noisy, broken internet"
Would've been an ok hotel for the price except for two things - noise from the surrounding rooms and dysfunctional internet connection. If you are awoken almost every night (we stayed there for 7 nights) between 2 and 4 AM, everything else doesn't matter.Authentische Expedia-Gästebewertung
"Great location for a walking tour."
Perfect location. I was able to walk to the Spanish Steps, the Coliseum and Palitin in minutes. I was able to walk to the Vatican as well, though it was probably a 20-30 minute walk. May not be for everyone, but the buses make it easy. Easy walk from the main train station. Took a taxi from the airport not knowing that I could have taken the subway […] to the train station and then just walked to the hotel. The internet connection was my only problem. It was sparse and didn't work very well while I was staying there. The staff recognized that there was a problem and worked to fix it and showed a genuine concern. (Probably because they were using it for their personal use while on duty.) MehrAuthentische Expedia-Gästebewertung
"Perfect location"
Hotel Esposizione was perfect for what we needed. We arrived early in the morning and one of our rooms was available so they let us put our luggage in there.We had a quad and a double room. The quad was spacious enough for 4 people and all of our luggage and the double had a small balcony. The hotel was within walking distance to everything we were […] going to see that day and also close to the train station that we were leaving out of early the next morning. MehrAuthentische Expedia-Gästebewertung
Dieser Gast hat keinen Kommentar abgegeben.Authentische Hotels.com-Gästebewertung
"Great for groups of friends"
Not ideal for couples or if you are looking for a special weekend. The rooms are very basic and the bathroom small. I went for a birthday weekend for 4 days with a group of girlfriends and to be honest, it was perfect for this. Bed was comfortable and room fairly clean. Towels changed on a daily basis. I am glad I read reviews on the difficulty of findiong […] the hotel and the confusing check in procedure.....we had to check in in another building 2 doors down, after ringing the buzzer on the 4th floor where the hotel is, there is a small reception on this floor but never manned and the receptionists english was not good (thank god one of our group knew some italian). If you get back to the block after 10pm the main doors are shut and you have to buzz in. The lift can only accomadate 2 persons and luggage or 3 persons without luggage. The location of this hotel is great! Easily walking distance of almost major attractions. Food in the local restaurants is very reasonably priced and delicious. There is a coffeeshop 2 doors down from hotel which is perfect for breakfast also selling pasties and toasted sandwiches. There is a tourist information and taxi rank is just across the road - very convenient and the taxifares were surprising reasonable too. Only 12 Euros to the vatican. MehrAuthentische Expedia-Gästebewertung
"Great Location - Shoddy, old Hotel"
My biggest concern with this hotel is we had no hot water for 2 of the 3 nights we were there. The staff was courteous about this and offered us the option to shower on the other side of the building. But this wasn;t convenient as we would have to go down to the first floor, walk outside to the other side and go back up to the 3rd floor. The water was […] eventually fuxed by the 3rd day, but the cold showers where not enjoyable. Overall, great location, but very old and shoddy interior. MehrAuthentische Hotels.com-Gästebewertung
"Never Again!!!"
The room is typical 3-star hotel room, but you get what you paid for, and I am ok with that. However, on the 3rd day of our stay, there's no hot water in the shower. The staff promised us that it will be fixed. First it's 15 mins, then an hour, then after dinner, when we headed to bed, still no hot water. Next day when we returned to the hotel at 10pm, […] there's still no hot water. We asked the staff again, they told us no plumber works on Sun, they will fix the problem tomorrow. I told them this is ridiculous as by then we haven't had a shower for 2 days, and the guy just apologize and said nothing he can do as all rooms are occupied. I asked then if the whole building is out of hot water and he said yes. I told him maybe I should inquire about the hotel right opposite on the same floor, then he check with the manager AGAIN, this time he said he can give us another room (when he claimed all rooms were occupied 1 minute ago!). We have to repack everything, drag our luagges to another room located another building without any offering of help from the staff. When we checked into the new room, the shower water control came right off and the drainage pipe is so clogged we have to use our feet as plungers while you shower to ensure water won't overthrow. I know European hotels are usually small and not as fancy as N. American ones, but I'd think hot water is a bare basic that any hotel should provide at any time, regardless of whether it's weekend or weekday! MehrAuthentische Hotels.com-Gästebewertung
Dieser Gast hat keinen Kommentar abgegeben.Authentische Hotels.com-Gästebewertung
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