Best Western Plus Maldron Hotel - Cardiff

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Very friendly, helpful staff, anxious to make your stay as enjoyable as possible. Excellent facilities but we didn't use the bar, pool or spa. We did stay in for breakfast (book in advance when you arrive if you want it as it costs more on the day). Plenty of choice (including lovely fresh fruit). Will definitely stay there again on a return visit to […] Cardiff. Ask for a room on a high floor, not next to the lift. Mehr

My room was noisy, on the side next to the train tracks. Trains coming through every couple of hours. The front desk staff were extremely accomodating and they found me an alternative room for the remainder of my stay which was quiet. Hotel new, rooms well appointed and friendly bar staff. Convenient to the bus and train stations. I come into town for […] University classes several times a year and I have begun staying here each time. They also have complementary internet access throughout the hotel, even in the rooms which is very unusual! Good deal! Mehr

stay was great, staff very helpful & friendly.

I had a wonderful stay at this hotel and it was in an excellent location. it was very easy to walk to the train station as well as restaurants and entertainment. The only problem I had was there was no lotion bottle provided nor a shower cap. The body wash\ shampoo and hand soap were built into the wall so there wasn't an opportunity to take the remainder […] with you. Most importantly the toilet roll paper was quite thin and abrasive. Nevertheless it was an excellent place to stay Mehr

Excellent value for money. Two minutes walk from train station and easy to find. Close to shops and to the Motorpoint Arena which is great if coming by train no taxi's required at all. Breakfast was hot and fresh with a good choice. I didnt see any vegetarian sausages but you could order different types of eggs on request . The only small thing was […] that the room was a triple room and there was not enough tea coffee milk or mugs for 3 people but this was available from reception. Mehr

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The Hotel is very conveniently located, pretty close to the Train Station and walkable distance to all the nearby attractions - Cardiff Castle, Cardiff bay etc. Comfortable to stay and niace amicable staff who greet you with a smile always. Didnt try out the Stir Bar though, so not sure about the service there. Overall a good hotel to stay in Car […] diff. Mehr

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Great hotel, 2 mins walk from the station, staff were lovely and room well decorated and clean. The bar was a bit expensive as was the breakfast, so we opted to eat at the Wetherspoons opposite.Every room has a very large picture window which means you hear all the noise outside, not so bad if you are the one making the noise , disturbing was the large […] crack all the way around the outside wall !!!!, after 9pm there are security staff at the main entrance asking your room number and to see your pass key, the first night this was very intimidating as the security guy was shouting rooms number across to reception to check, different guy on the second night who was a bit more people friendly , all in all a nice place to stay, but eat elsewhere and dont forget your pass key if you go out . Mehr

Excellent, modern hotel located close to city centre, Millennium Stadium and train station. Staff very friendly and helpful.

Great central location close to train station, shopping centre, clubs, bars and a short walk from the motor point arena! Definitely recommend!

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This is the best hotel with the rate we paid several months in advance due to the busy Six Nations matches period. Free internet is the most convenient feature while traveling. They even let us use the internet after we checked out and waited for the train right next door. It's also not noisy being near a train station. We highly recommend this hotel […] for the visit to this beautiful city. Mehr

Great location, Price were resionable and good view of the City. Traveled by car and return by Train and all types transport to hotel are within walking distance which made it a great place to stay when visiting Cardiff and Cardiff Bay.

You can see this hotel from the train station! It was a very quick walk with luggage from the train to station to Maldron. Easy walk to restaurants and Pubs. Cardiff castle short walk at the end of street. Walking distance to excellent shopping.

Maldron is in a very convenient position next to the Central Train Station, but it isn't noisy. A pay to park place is nearby. Staff are very friendly and helpful. It has free internet in the room as standard so it's much better than most hotel with charge or Wi Fi in public area. It also has free safe to use. The room is comfortable with plenty of […] working space. The bathroom has a too-small sink for face washing but otherwise very clean. The cloth hanging space is small for winter clothes, especially almost half of it is shared with the safe at the bottom and the tray for mugs, glasses and the electrical jug for boiling water on top of the safe. In summary we enjoyed our stay at Maldron Cardiff City Center tremendiously and would recommend strongly to anyone who wants to visit Cardiff. Mehr

Really liked this hotel. The only thing I did'nt realise was I could of booked it much cheaper on the hotel's website as they were doing a 3 nights for the price of 2 deal. Very clean, contemporary design. Very good breakfast selection Would recommend

Good service, Friendly staff, Cean comfortable room, In the heart of the city centre.

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clean , friendly staff, close to all city center

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the location is just 2 minutes walk from cardiff train station. the room is clean and although located near the train station you can hardly hear the noise from the train. the staff were friendly and honest. my friend left her iphone charger in our room after we checked out and when we came back to look for it a few hours after, they handed it back […] to us with a smile. my friend is planning of booking two rooms this april. Mehr

Great friendly reception when we arrived. Close to the railway station, bars, shopping etc. Bar area had a great atmosphere and the staff were efficient and friendly.

Enjoyed my stay here, staff were very pleasent and welcoming! Its in the perfect destination if you want to go out shopping, out for a meal or even clubbing as everything was no more than a 10 minute walk away.

Good location for the station and the shopping area.Newly built,under a year old, so everywhere was clean and welcoming. I arrived after a four hour journey on a cold train, longing for a warm room and a cup of tea. My room was freezing as was the bathroom,and it took a phone call and a trip to reception to sort this out. Same problem next day and on […] my third day I would have found another hotel if I had stayed any longer.. I realize it was one of the coldest spells of the winter but I bought a hot water bottle to take to bed. Would stay there again BUT only in the summer! The room was well equipped, bed very comfy,and the bathroom beautiful. A large flat screen t.v. with all the freeview channels. There was broadband connection. The staff were welcoming and friendly. It was just a shame that the heating seemed inadequet as it was cold in the bar and diningroom as well as my bedroom Mehr

I just spent a week here, having just moved to Cardiff for work, and unfortunately had my rucksack stolen on the way. The staff were incredibly helpful, calming, and always friendly and welcoming. The hotel is clean and comfortable, and very conveniently located. No complaints!

I loved staying at the Maldron. The location was ideal for the city, and the room was not noisy at all. Fantastic view from our window. Very friendly staff. Our room and ensuite were spotless. Would definitely stay there again and recommend this hotel.

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the room was so modern and the beds were well comfortable, the bar is brilliant, best hotel ive ever stayed in and was soo cheap. thanx maldron

Excellent location

Can't fault it really, very comfortable, clean and quiet. Staff polite and helpful. Excellent location for trains, shops and bars/ restaurants. All good!

Great new hotel with lovely decor. Room lovely and clean but maybe a little small for three adults to share. Close to the centre and station so very convenient.

A very comfortable and clean hotel. Bedroom and ensuite in excellent condition. Good view of Cardiff Bay and the sea beyond. Cheerful and helpful staff. Tasty breakfast with plenty of choices. Great location for the city centre.

I found the hotel was of good standard and ideally located for the event we attended. The only critisism would be there was no hotel carpark facility and parking was across the road and quite costly, on the plus side the hotel did offer a small discount for parking. The hotel offered a special offer on evening meals and this was a high quality three […] corse menu. I would recommend this hotel to friends, I have used hotels.com before and will be staying at another of your hotels next month. Mehr

A great hotel with excellent food. However what spoiled it somewhat was there were 3 of us sharing a room. My husband me, and his sister. Yet we had 2 cups towels pillows etc. Extra were brought up on request but staff did not send an extra pillow as requested. It is strange to not cater for 3 people when it is obvious 3 are staying there.

Very Comfy, Helpful Staff, Clean Rooms. Happy Customer :o)

We had to switch hotels for transportation reasons, and the hotel was a pleasant surprise. It's right across from the rail and has a beautiful view of Cardiff. The staff was very helpful when we asked about night life, and the location is very central to fun and travel.

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very friendly staff at reception at all times.room not very warm at night.could not open window during the day.room was not cleaned new years day untill evening.otherwise everything was perfect

have stayed here a few times. Great city centre hotel. Incredibly friendly staff with excellent customer focus. It is right next to the train station though you wouldn't know as the sound proofing is good. Breakfast is good value when booked as you check in, though a little tip, you need to ask for veggie sausages as they are not on display. We stayed […] on New Year's Eve and it was very convenient being able to walk to the hotel in the early hours of the morning and feel quite safe. Mehr

The first two day of our stay as in Room 715, The room has heating (probably the heating control is not working) but the staff said it's working. The room was very cold day and night. We then requested to change to Room 718 and it made a whole lot of difference, The new room was significant warmer and the air-cond/heating control was working fine.

I really enjoyed my stay here. The hotel is about a three minute walk from the central rail station. The location of the hotel was great, we were by the city center but just far enough away that the noise from the bars at night didn't bother us at night. I would stay here again and plan to recommend this hotel to people.

We had a great 2 night stay in the Maldron during December. My Mum, Sister and I, visited Cardiff for a 2 day Christmas Shopping trip. The Maldron was excellently located just a few minutes walk from the shops, bars and restaurants. Excellent, comfortable stay. Could benefit from it's own hotel parking, although there is an NCP just a few minutes walk […] away. Mehr

It is one of the best hotel I have stayed, very clean and the hotel staff are friendly. It is conveniently situated in city centre. Only problem is no car park and no place allocated for loading and unloading luggage.