HOTEL GEN - Santiago

ausgezeichnet.,mit Swimmingpool auf dem Dach.

Authentische Hotels.com-Gästebewertung

Hotel ist sehr zentral gelegen, allerdings nicht Verkehrsruhig gelegen.

Authentische Expedia-Gästebewertung

I stayed there only for one night in a small suite for business, so I had no the chance to explore the surrounding of the hotel, but when I stay again in Santiago, I will come back sure. I think it is not no close to the historical center, but close enough for sightseeing. The breakfast was only 2star-level, but so far so ok, the staff very competent. […] I stayed there in winter, I think in summer to be in pool and to watch the mountains around Santiago should be great.. The bathroom was small, the shower very old fashioned, for a spa hotel poor. But a 4star benchmark should be ok. Mehr

Authentische Hotels.com-Gästebewertung

Thanks to a special offer this was great value for money. Good breakfast with an awesome view, friendly staff, great room (clean, spacious, but no cooking equipment). Major downside - no internet access in the room.

Authentische Hotels.com-Gästebewertung

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Authentische Hotels.com-Gästebewertung

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Authentische Hotels.com-Gästebewertung

Das Hotel liegt nahe des Zentrums, alle Sehenswürdigkeiten und auch Ausgangsviertel können zu Fuss erreicht werden. Eine Metro ist ebenfalls in der Nähe. Das Frühstücksbüffet ist sehr eingeschränkt aber gut. WiFi im Zimmer lief nur eingeschränkt (kaum Empfang). Der Pool und die Aussicht vom Dach sind phantastisch, vorallem bei Nacht. Die Zimmer sind […] grosszügig, es hatte eine kleine Kochgelegenheit und einen Kühlschrank. Das Bad war geräumig. Alles in allem empfehlenswert! Mehr

Authentische Hotels.com-Gästebewertung

Clean and comfortable hotel. Free WiFi. Great breakfast. The neighborhood isn´t great, but you are 5min taxi away from the center. The restaurant was a little overpriced.

Authentische Hotels.com-Gästebewertung

Really enjoyed Mendoza and this hotel is excellently situated to walk around town. Service very helpful and courteous.

Authentische Hotels.com-Gästebewertung

great hotel, cute room, great service and great location.

Authentische Hotels.com-Gästebewertung

On arriving Sunday afternoon, no one was at the desk. My modified reservation had not been recorded, but they were able to accommodate. The hotel's ISP was down and there was no backup system for the wifi, and it affected phone service as well until the next morning. The bed, TV, A/C room size and A/C were fine. There was only 1 chair, and not desk-work […] friendly. There was no bottled water, tea or spoon, or a trash can beyond the tiny one by the toilet. Water was hot but the shower plumbing was fragile. I was disappointed being erroneously charged for mini-bar consumption but they said it would taken care of. There is nowhere nearby to eat and the neighborhood is not Santiago's best. The gym was in disrepair and there were no towels, staff, or water provided there. Basically 3 stars but if you're on a budget and not too picky, it's OK. Mehr

Authentische Hotels.com-Gästebewertung

Front desk personel not that friendly. They need to be more efficient with the check-in.

Authentische Hotels.com-Gästebewertung

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Authentische Hotels.com-Gästebewertung

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Authentische Hotels.com-Gästebewertung

Fabulous view from rooftop and rooftop area and pool impressive. Staff pleasant and helpful . Odd decor consisting largely of equipment for making and storing wine but no alcohol available in the restaurant or anywhere else . Room ill equipped and requiring repair. Small kitchen with sink that is unplumbed. Price was low. I guess you get what you pay […] for. Mehr

Authentische Hotels.com-Gästebewertung

Awesome Hotel.... Close to the metro, many shops. Beautiful views from the 25th floor of the entire city of Santiago, even more breath taking at night!

Authentische Hotels.com-Gästebewertung

We enjoyed the Hotel, the staff and amenities enormously and would have given it a straight 4 stars had it not been for the lack of closet space in our room ! There were 2 doors and after opening the first one we saw appr. 18 inches (or 50 cm) of closetspace. No problem - after all, there is a second closet. Wrong - behind the second door was a hot […] water heater ! So we had to arrange all our clothes for a 2 months South American cruise- and land vacation across the furniture... No heartship, but a bit messy. Can not stress the extremly helpful staff enough or the quality of the breakfast. Mehr

Authentische Hotels.com-Gästebewertung

good location, friendly staff, spatious rooms

Authentische Hotels.com-Gästebewertung

Very satisfied for our one night stopover.Modern hotel,in good neighborthood.Front desk staff speak perfect English and very helpful.Breafast included and was above average with good selection.Location not as close to downtown shopping and restaraunts as we thought.We had two complaints only;there is only one chair in the room and staff answering phoine […] for "room service" and "front desk" did not speak or understand English,which seemed strange. Mehr

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Authentische Hotels.com-Gästebewertung

The carpets throughout the suite were dirty with spots here and there. The window coverings did not hang straight and were off their hooks. There were no kitchen supplies to use; no silverware, plates, towels, knifes to cut anything up, etc. There were only 2 small glasses for the 3 bedroom suite. The 3 plastic chairs in the suite were very uncomfortable. […] There was no table to eat at if you wanted to cook something to eat or bring food back to the suite. The showers were dark...hard to see in them. However, the beds were comfortable and the staff were very friendy and helpful. Mehr

Authentische Expedia-Gästebewertung

After traveling all over the world i can finally say I stayed at the worst hotel possible.

Authentische Hotels.com-Gästebewertung

The hotel was very nice. Parking was included and so was breakfast. The room had a big balcony with a beautiful view. I would recommend this hotel. They are an environmentally friendly establsihment.

Authentische Hotels.com-Gästebewertung

Santiago temperature was below 0 at night and the hotel didn't have calefaction !!! wich is not in the description of the hotel, doesn't seem to have air condición at all. And one day they didn't had power light so no elevators, I had to use the stairs to get to my room and Iwas in the 17th floor !! awfull experience they should rate this hotel only […] with two stars . Mehr

Authentische Expedia-Gästebewertung

The hotel was lovely - the rooms were very clean and modern. We were disappointed with the showers - never got hotter than warm! The neighbourhood is not great, but we felt reasonably safe and most things were within a pleasant (and flat) 2km walk. Breakfast was good, especially with the views on the 25th floor and the hotel staff were very helpful […] and there was always someone who spoke english at the desk. Mehr

Authentische Hotels.com-Gästebewertung

It was a nice place to stay. They have a kitchennette in the room.

Authentische Expedia-Gästebewertung

Gen Suite was a good hotel and was worth the heavily discounted nightly rate we paid. But I wouldn't pay full rate. The photos online look more impressive than reality, overall it's a bit dated, but still modern. Our room was on a busy street so quite noisy, our hot water ran out each day but thankfully heated back up quickly. The views from breakfast […] on the rooftop on a clear day of the Andes are amazing. The metro is a few blocks away and it's close to most of the main tourist places. Mehr

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Authentische Hotels.com-Gästebewertung

The pool and breakfasts were great. Gym was pretty good. Room had its good features -- we liked the layout, the storage space, and having our own kitchen complete with fridge, sink, microwave and oven. Having wi-fi throughout hotel was good too. Some downsides to balance the good things were desk staff -- they couldn't tell us much about things to see […] in Santiago, maintenance -- it took a couple of days to get our television going though all it needed was new batteries for the hand control, the safe wasn't working, and the balcony doors never locked. It wasn't a big deal for us, but it is true what others said -- the street noise was very present around the clock. And the neighbourhood was a little quirky -- it was the funeral parlour district. But all things considered, we managed well there. We were walking distance from Plaza des Armas, museums, and the subway, and there were grocery stories up the street. And sunsets and breakfasts on the swimming pool floor were really nice. Mehr

Authentische Hotels.com-Gästebewertung

They told me what subway stop I should use and then it was 2 blocks more to walk. It was about 7 long blocks. They said check in time was 2pm and when I arrived at 3pm, there were problems with the rooms and I got it at 4:30pm, very slow moving...nobody knew what was going on. The rooms are good, the pool is smaller than it shows in the pictures, the […] jacuzzi is cold! 2 of the 3 elevators were not working, pool in floor 25.... Breakfast was great. Mehr

Authentische Expedia-Gästebewertung

All staff were courteous and friendly.Excellent continental breakfast in terrace on 25 th floor with excellent view of city and the Andes. Pool area small but impressive. Towels were a bit on the thin side and pool furniture is somewhat sparse but the excellent view makes up for all of this.

Authentische Hotels.com-Gästebewertung

Beautiful room with kitchen, comfortable bed, balcony, and a wonderful view of the city, including (in the distance) the tower being built that will be Chile's tallest (and the 2nd tallest in the southern hemisphere). Room was very clean and the location is fairly convenient--5 minute walk to the subway, or about a 15 to 20 minute walk to Plaza de Armas […] area. Reasonable rates. Nice breakfast (included with my room) and internet available in the lobby. I think there was wi-fi as well, but I didn't use this since I had no computer. I quite enjoyed this place! Mehr

Authentische Expedia-Gästebewertung

Great location downtown, you get a small apartment rather than a ordinary hotel room. A good deal if you want to stay a bit longer and plan to cook for yourself (which might be a good idea for breakfast - the buffet included is not very good). Quite noisy if you get a room against Av Portugal, but I had no problem sleeping. English-speaking and very […] helpful staff. Unfortunately I never had time to check out the rooftop pool and the gym. Mehr

Authentische Hotels.com-Gästebewertung

We stayed for 2 days for a great price thanks to hotels.com. The service was very pleasant, we had family for visit it felt like home in Santiago. Nice pool and a nice complementary breakfast.

Authentische Hotels.com-Gästebewertung

Thanks to a special offer this was great value for money. Good breakfast with an awesome view, friendly staff, great room (clean, spacious, but no cooking equipment). Major downside - no internet access in the room.

Authentische Hotels.com-Gästebewertung

My flight arrived early morning in Santiago and I arrived at the hotel around noon way before check-in time. The staff was very nice and they gave me a room right away. The room was very clean with a good bed, TV and internet. The breakfast buffet was good, but they opened late and it was very crowded. The overall experience was very good and the rate […] very reasonable. Mehr

Authentische Hotels.com-Gästebewertung

the plus: confortable sure it is swimming pool at the top ; lovely breakfast at the top enchanting the less: the floor is not always well monitored but I would say it is dirty , some stains of fruit in the corridors stayed for all day at breakfast 2 people always running are serving when it needs 3 , cause sometimes some products are missing altogether […] we had a great time there, but the hotel is overpriced Mehr

Authentische Hotels.com-Gästebewertung

A pleasant site to see from a weary travelor. Clean room, nice mod furnishings, cold AC, hot shower, cable TV, my bed was super comfy. The breakfast was good and a little crowded if you don't go early, but its FREE! The staff answered any and all questions and are prepared to help people through their stay in Santiago with ease.

Authentische Expedia-Gästebewertung

This was for us a one night pass through in Santiago, Chile. The hotel is excellent with very helpful and pleasant staff and great facilities. Great value for money.

Authentische Hotels.com-Gästebewertung

The property was new and good. The staff professional. The breakfast above average. The construction work right outside my window was VERY noisy. I suppose this will end in the next few months. The location was a little far from the center but for me, just fine.

Authentische Hotels.com-Gästebewertung

The property was new and good. The staff professional. The breakfast above average. The construction work right outside my window was VERY noisy. I suppose this will end in the next few months. The location was a little far from the center but for me, just fine.

Authentische Hotels.com-Gästebewertung

The hotel is located in a safe neighborhood within walking distance to tourist attractions. The hotel staff is very friendly and although they have difficulty with speaking English (it is their country after all and most of the visitors speak Spanish), they made every effort to understand if I spoke slowly. We were given a suite with full kitchen […] facilities, a sofa, and a queen-size bed. The floors in the living room/kitchen and bathroom were hardwood. There was new burbur carpeting in the bedroom. The bed was the most comfortable of any hotel we stayed in. The views from our suite and the rooftop were excellent. There was an infinity pool on the roof as well as three barbecues and a picnic table. One drawback was that the suite was not air conditioned but we had 2 balconies and were on the 17th floor so we were able to open the sliding door and had a great breeze. We would definitely stay there if we were to visit Santiago again. Mehr

Authentische Hotels.com-Gästebewertung

They need better maintenance and english speaking employee's.

Authentische Expedia-Gästebewertung

Great hotel, staff is wonderful, and the breakfast in the morning is great! Hotel location is a little far from city center.

Authentische Expedia-Gästebewertung

Hotel was clean... The front desk was always willing to accomodate our requests... but the execution of request such as need for room to be cleaned up or, additional towels , toilet paper was not provided.

Authentische Expedia-Gästebewertung

I booked through Expedia and have never heard of this hotel. The pictures on the website accurately depict the hotel. The rooms are spacious and have a small kitchenette. They are quite comfortable. The hotel has a small gym and a nice rooftop swimming pool overlooking the city. It also has a small spa, where you can have a nice relaxing massage. The […] service is excellent and the general manager of the hotel went was extremely helpful and even loaned me his own laptop computer so I could get some work done. All in all, this is a great place to stay and the price was quite reasonable as well. Mehr

Authentische Expedia-Gästebewertung

Tudo foi perfeito sem nenhuma reclamação, um café da manhã bem variado, o quarto com ótimas condições de limpeza e conforto, uma vista espetacular. Só demoraram um dia para conseguirem um secador de cabelo (que no site, falava que ja estava disponivel no quarto). Recomendo a todos, pois é um belíssimo hotel.

Authentische Hotels.com-Gästebewertung

Bom Hotel custo-beneficio. Tudo funciona!!!

Authentische Hotels.com-Gästebewertung

美味しい朝食！最寄りの地下鉄から歩いて10分ほど、ホテル周辺の治安は良いです。バスタブの栓のサイズが合わないた為、交換を希望しましたが、対応してくれなかった事と、ヘアドライヤーの備え付けが無く、貸し出しも無かった事がマイナスです。　

Authentische Hotels.com-Gästebewertung

Sov på detta hotell en natt. Överlag ett trevligt hotell med gångavstånd till Feria Santa Lucia (en marknad). Personalen var överlag trevlig och hjälpsam.

Authentische Hotels.com-Gästebewertung