Embassy Suites Houston Downtown - Houston

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Everything about our stay exceeded expectations! Love the pool, love the breakfast, absolutely love the suite!!!

The customer service at this hotel is above excellent. The entire staff were very friendly, helpful, and polite. We would stay here again, just based on the customer service. The room was very clean and well maintained. If I had to pick something to change, it would be the sliding bathroom door, but otherwise it was perfect. The breakfast is terrific […] and the chef’s are friendly and joyful. Dwayne was always kind to my children and asked them to choose their breakfast items (bacon with a side of bacon), which was very kind of him. Some people get annoyed with children, but not the team at this hotel. Mehr

We loved the staff. They were very friendly and helpful. Next time we're in Houston, we're going to stay there again.

Large corner suite on 16th floor was a great pick for a family trip.Full breakfast and evening manager's reception were plus. Hotel staff was very helpful and courteous. Restaurants, entertainment, and shopping were all within walking distance. Enjoyable stay.

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me and my boyfriend drove in from dallas and showed up around 130 on a friday and immediately got checked in early, the hotel staff were pleasant helpful, the managers reception is fabulous and the free breakfast is delish!...we even hit the rooftop hot tub on saturday morning and enjoyed laying out by the pool...the courtesy shuttle was one of our […] favorite things and saved us lots of money on cabs, will DEFINTELY be back! Mehr

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It great suite hotel. From 5.50 PM they have snack and drink free greart. Morning cook order hot breakfast so good. Thumb up

We were very happy with our stay here at this hotel. It was within walking distance to most attractions downtown. The area was safe. The breakfast that was included with the room rate was great. It had a made to order omellete station and full service breakfast. The king size bed was very comfortable. The only complaint is the 28.00 parking fee, but […] that seems to be common for all the hotels in the area. We would stay here again if given the chance Mehr

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This is our go to hotel in or around downtown Houston, TX. Great staff and rooms are super clean and comfortable.

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The room was nice and comfortable. But since we were 6 of us and we paid for the extra guests separately, I was expecting to have extra towels and pillows, comforters, coffee etc. ready for us but nothing was there. They put only 2 soap bars! The worst part was that the bathroom door did not have a lock from inside! The lock insisde the bedroom door […] was stuck and once in the night at 2'o clock I got licked outside when I went too the bathroom. The staff was pretty friendly. Another problem was that breakfast closes at sharp 9:00 AM which was tough because my kids were tired and wanted to sleep longer which was not possible. Mehr

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The hotel stay was great and the staff was amazing. The location is ideally located between the Toyota Center and Minute Maid Field and is within walking distance to both. The rooms are well kept and have ice cold bottled water in the rooms. This is definitely a great stay for business or pleasure.

Hotel seems to be fairly recently built. Rooms are modern, well appointed and clean. Beds are extremely comfortable. Complimentary breakfast is very good... get there before 9am on the weekends as the line can get long.

This was the first stay for my husband and me. We loved it so much we have come back to town to stay here again for a few more days before heading west. The beds are really comfy, great linens, pillows, comforter. Beautiful attention to details from top to bottom, inside and out. And one of the friendliest staffs we've come across anywhere. We'll highly […] recommend this hotel to anyone staying in this area. Mehr

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Very comfortable room/suite. Will definitely return.

When we enter the room of hotel, "Wow" is our first word. It's like we live in the five star hotel but didn't pay the price. The design is contemporary and the equipment is more than enough (two big screen TVs, one small refrigerator with two bottles of water, one microwave). The living room is separated from bedroom. The complimentary breakfast is […] even better. It's convenient to take taxi to Galleria. The only con I found is the surrounding neighborhood is not good for the shoppers. Mehr

This hotel is definitely one of my favs in Downtown Houston! Very nice, clean and comfy and the room was huge! You will not be disappointed! The breakfast was great, line was long and they could have had more employees working but all in all we had a wonderful stay!

I could have moved right in and stayed for a month! Wat a fantastic Hotel! Great Staff! no,...SUPER staff! (It does help that this property is only 6 month old but I highly recomend it!) Great food too! We paid for our lunch at the dining room but we also very much enjoyed the free hot made to order breakfast . Omlets and pancakes YUM! and each night […] we each morning and we really enjoyed the managers reception. We will definatly stay again! Mehr

The hotel was exceptional in almost every way! The only complaint my party had was against other guests really. The bridesmaids stayed together in a suite the night before the wedding. When we initially arrived at the hotel, we were followed around on our floor by two men. We turned to ask them what it was they wanted. They replied, "Y'all goin' to […] get drunk anyways! Where yo room at?!" We immediately called for help from the front desk and they sent a nice lady up to our floor to assist us. After the incident, they offered to upgrade our suite and to move us to a different floor. The employees did not hesitate in their willingness to help. It was great to have such a wonderful staff by our side. Great hotel! Would recommend it to all of our friends and family the next time we need to stay in Downtown, Houston! Mehr

Terrific location for events at the George Brown Convention Center and the Toyota Center. Easy walking distance to restaurants and shopping as well. Staff and service were excellent, however, they were not "set up" for the convention crowd. Lines were prohibitively long for breakfast and happy hour, as most guest were on the same schedule when I was […] there. I don't think it would be a problem for standard business travel. Clean room with microwave, refrigerator, nice tvs and free wifi. Air conditioning seemed to struggle and it was the easier Oct weather, so it might be an issue in August. Strange sliding bathroom door provided no security or privacy or buffering of noise. No bathtub, just a good sized shower with a glass door. Together these two characteristics make it important that you're very comfortable with any roommate you might have. Nice pool and spa. Mehr

The hotel is in excellent condition and seems very new. The room was very comfortable and always very clean. The staff was friendly and helpful and the complimentary shuttle service was great (please tip your driver, they are helpful). Internet was spotty. Location was pretty good (very close to Toyota Center and Convention Center) but downtown Houston […] just seems very closed down in general. Breakfast and happy hour were a nice touch (and expected at Embassy Suites). Mehr

superb! only drawback is you have to pay for parking. Overall highly recommended hotel!

We thoroughly enjoyed our stay. The hotel is extremely nice. The staff was fantastic. The breakfast was amazing. Location could not have been better. This hotel is one block from Toyota Center, a wonderful walk through a great park to the convention center. Food, entertainment, pharmacy are all within walking distance. We parked our car and did not […] start it back up for four days. My only complaint is something out of their control...the wifi went out for a full day. That put a damper on the use on Internet services but returned as soon as possible. Thanks Embassy Siites for a top notch vacation. Mehr

I recently spent the weekend at this hotel during the weekend of UFC 136 in Houston. The hotel was busy but the service was still excellent. The rooms are so nice and comfortable. Unfortunately there was no bathtub in the room. No big deal, but I usually prefer a bath to a shower. Breakfast was delightful-be sure to take advantage of it. Valet Parking […] was an arm and a leg but it was convenient, and the valet guys were so courteous. I probably would have used the cheaper self parking behind the hotel, but being such a busy weekend downtown, parking everywhere was full. The one thing I was a bit upset with was the fact that the wireless internet was down all Saturday that I was there. I had brought my laptop in hopes of getting a few things done, but wasn't able to access the internet the entire day. Mehr

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This hotel was perfect! The Managers evening Special makes it worth it!

I absolutley LOVED this hotel! The rooms are modernly awesome. I am thinking of re-designing my own room to get the look and feel of this hotel on a daily basis. The staff was extremely wonderful and helpful. The aminities surpass all expectations. Would have liked the pool area to remain open a bit longer. We usually stay at the Hilton Americas when […] we have functions downtown but since our stay at the Embassy Suites, we will never stay anywhere else. Mehr

The staff was excellent. They were friendly and also had a car to take me around the downtown area. Also had a great breakfast. It was a great stay!

Everything about our stay at the Embassy Suites Downtown was just about perfect. Our room was nicer and bigger than what I thought we would have. We went to Houston to see the Giants play the Astros and Minute Maid Park was a 5-7minute walk from the hotel. Was given the impression the hotel was in a rough neighborhood but it wasn't. The hotel had a […] complimentary happy hour (2hrs actually) each evening and a complimentary breakfast each morning. Just a very, very enjoyable stay. Mehr

Staff was very friendly and helpful. Breakfast was wonderful

This is a VERY nice hotel, brand new and clean. The area is kind of rough outside, excluding Discovery Green, of course. Parking is AWFUL and they charge a WHOLE LOT per night. Needless to say, the lot was empty. Parking at the Hilton across the street is available for less than half and you can walk through the Hilton to get there very easily. Overall […] a good stay if you 1) Don't plan on leaving because cab service is not right there and 2) Don't plan on parking because its so expensive. Don't get suckered in by the bums who beg for money. Mehr

The hotel was great -- spacious and clean suite; free manager cocktail reception, included breakfast buffet. Great location for walking to the convention center or Toyota Center. One strange miss -- not place to hang a towel or washcloth in the baths -- hard to be green. Not a deal buster, but downtown Houston "neighborhood" shuts down early and many […] restaurants do not open on Sundays. Restaurants in the area are great when open. Mehr

this new hotel is incredible. i used to stay in the other hotel next to the convention center when staying in houston, but i will never stay anywhere other than the embassy when i come to houston. im a road warrior and have high standards for hotels. this one is quiet and cozy, unlike the other huge convention hotel. i had a coner room, which was huge, […] like my own personal apartment. the linens were incredible, but i did have to call down to get a robe, they dont have them waiting in the rooms. awesome hot tubs, great room service, cooked to order breakfast included. even though i live in the area, i stayed an extra night after my business meeting was over just because i wanted to stay and feel pampered. the bathrooms are spa like. if you have a convention center activity, stay here, and enjoy discovery park when your meetings are done. then avoid the huge crowded hotel across the street and go retire to you private apartment at the embassy suite. just make sure you ask for that robe when u check in. Mehr

If you're attending an event at the Toyota Center, this is definitely the place to stay. It was in VERY short walking distance to the venue. The hotel is beautifully maintained. Every person we encountered at the hotel was friendly and helpful, including the valet folks! Upon returning to the hotel after the concert at the TC, we realized there were […] NO surrounding restaurants in that area downtown that were still open. Luckily, the hotel staff advised us of late night dinning options in the area and let us know that room service was available all the way up to 5 AM. We opted for room service, which arrived promptly within the time they advised initially. The food was nice and hot! This hotel also has a Manager's Reception over a two-hour period with complimentary drinks and snacks, which was great! We were able to meet other concert-goers and mingle in a nice area. Our room was fabulous, clean, and comfortable. The pillows and the bed were awesome and we slept incredibly well! The bathroom was spacious and very clean; the shower was fantastic! The TVs in the room have a seriously good deal of channels available (in HD nonetheless!), which really surprised us! The cooked-to-order breakfast had a great variety of foods, including hot eggs, bacon, pancakes, coffee, tea, etc. After checking out, the valet was prompt to retrieve our vehicle. We thoroughly enjoyed our stay and would definitely recommend this hotel! Mehr

Very nice hotel, super convenient location! It's only about one block away from the Toyota Center, two from House of Blues. The rooms are very nice and beds are super comfy. The breakfast is a big plus, just make sure to get there early the lines are big! I would definitely stay here again.

The Hotel was great!! I stayed here to go to a Concert at the Toyota Center,it was so close i could just walk from there!! The valet is kind of pricey,but i didn't have to use my car,until i checked out the next morning!! The staff were all helpful and very nice,and i have already recommended this hotel to my family and friends!! I Will Definetly stay […] here again the next time i go to Houston!! Mehr

I would recommend this hotel to anyone! VERY close to the Toyota Center, friendly staff and great rooms!

This hotel is new, clean, gorgeously decorated (modern), the rooms are spacious and beautiful. All the staff we met were nice and friendly. We enjoyed the complimentary drinks in the evening and LOVED the complimentary breakfast! Nothing but good things to say about this hotel!

Really nice hotel. New. Walls seemed paper thin so if you have a noisy neighbor good luck.

Very clean and modern with amazing bathroom. No tub, but plenty of extras in living room and bedroom like flat screens in both rooms, sleeper sofa and private bedroom. This is a hotel I could bring my autistic daughter to and have my privacy but still have her in the same room for safety. The rooftop pool is also good for kids, only 4 ft deep. Staff […] was great with only exception being valet. It took a little time to get our vehicle. Parking in another lot is not an option on weekend nights since event prices are in effect and therefore as pricey as valet. We toured rooms of other hotels while in Houston, and the only one that came close was Icon, but it was not as kid friendly. We will definately come back. Mehr

I feel valet should either be less expensive or included. Quote $28 then tack on tax on top of that plus pay tips in and out. only complaint.