Hotel Indigo At The Alamo - San Antonio

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Great suite but I expected a minifridge in our suite!

Great location for walking to the Alamo, the mall, & the riverwalk. Rooms were comfortable & clean. Would definitely stay there again.

Loved it

Great small hotel. In 1910's redone office building. Retained architectual details, marble etc. Great hotel - but rooms are very small.

Great stay! Only wish valet was cheaper & room not so small =(

Nice hotel in a great location, but the rooms are VERY small.

We were pleased with this hotel. It was nicer than we expected since it was only rated 3 stars. I would definitely stay again. Only negative I had was it takes >15 minutes to get your car in the morning... so allow plenty of time for car delivery

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loved the way historic elements were updated. gorgeous furnishings and details!

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Modern decor in converted 100 year old office building of eight stories. Reserved a room for one night, requesting "Alamo view" at slight extra cost. At check-in we were given a junior suite on 8 with view from all three windows. Very clean and comfortable. Only negative was loud A/C fan. Enjoyed a reasonably priced breakfast in the first floor cafe. […] Just a short stroll to the River Walk. Will definitely return. Mehr

It was a nice place to stay, even though our room was very small and nothing to look at. as far as view in our room. Everything looks as if it was newly renovated. In my opinion service was poor. you have to drag your own luggage around because there is no one to help. My wife forgot her toothbrush so I called the desk to ask for one, they said it would […] be right up. after an hour of waiting, I called the desk again where I was told he was the only person there and that if id like the toothbrush i would have to come down and get it. So for the price I would try some where else where service is better. Although we had breakfast at the cafe in the hotel and the service and staff there were excellent Mehr

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Nice Historic hotel close to the Riverwalk. Nice staff but no bellman but they do have valet parking for a charge. The room was great and comfy beds. For the price... excellent.

First, the basics: I didn't have any problems with my room while staying here. The front desk was great; very helpful. The room was clean and comfortable, and also quiet, which was impressive because I was right next to the vending machines. Beyond the basics, I LOVE historic hotels. The building is old, but the amenities are all up to date. Some historic […] hotels are "modern," but the linens and decor feel like they are from 1980. This one's just great all around. (And as a person with an elevator phobia, I appreciated that they kept the facade of the original elevators, but installed newer models behind them.) Great location, as I said above, quiet and restful, even though it's right on Alamo plaza. Call WAY ahead for your car from the valet. Mine took a while to get brought around. I will definitely be staying here again! Mehr

Excellent Hotel and the staff was VERY nice and professional! Great choice for folks on a budget! Only problem is no parking........unless you use the valet.

Hotel Indigo was very cozy, quaint, and clean. Super convenient to everything good downtown! Would stay there again in a heartbeat!!

After spending 3 days at the Indigo Hotel, all I can say is WOW! Hip, fun, classy and unique - especially if you love architecture. The staff explained during rennovation they reused elements of the building for the lobby counter, bistro tables, etc. This same sense of history is maintained in the solid wood doors, elevator fascade, and elements that […] grace each floor. Coupled with the hip colors throughout, Hotel Indigo gets 5 stars for style and historic conscious. The rooms are fresh, clean and very comfortable. The staff mirrors the hotel in every sense - unique and hip while exuding professionalism and competence with a focus on customer service. And the location rocks - safe, within walking distance of the Alamo, Riverwalk, attractions and countless eateries. Extremely easy access to main highways. Stay again? In a heartbeat - and you can bet I will be watching for Hotel Indigo properties in other locations I visit! Mehr

Pros: This hotel is extremely convenient for those wanting to explore the downtown/Alamo/Riverwalk area of San Antonio. We were able to walk everywhere in just a few minutes whether we wanted to shop or dine. The hotel room was among the cleanest I've stayed in and was updated too. All the hotel staff we encountered were very friendly. Cons: Our room […] was small (not a huge deal to us since only a brief amount of time is spent sleeping there) but may be to others-shower only in the bathroom. There was no mention that we would be charged for parking while at the hotel, so keep that in mind if you are driving. However, I vote letting the valets park your car, as the cost is the same as the closest lots/garages and saves you the headache of doing it. Mehr

Staff and location was excellent! Hotel was once an office building, and they kept much of the charm, which was great! But much like the other reviews, the air conditioning unit was quite loud, and you can hear everything that goes on in the hallway. Doors are solid oak, but noise went right through them. If you're a light sleeper like me, you'll wake […] up several times throughout the night. If they found a way to correct these issues, then this hotel would be a great value for the price. Very close to the Alamo and Riverwalk. Overall, we were satisfied. Mehr

Fabulous location. Valet parking and $25 overnight fee not explained when reservation was made.... but worth the money. Diagonally across from the Alamo, the hotel is pet friendly (for a fee of $35) and staff friendly. Room decorated nicely and bed comfortable. Would definitely stay again.

The hotel is well situated near the Riveralk in a historical building. Service was extremely friendly and the room was clean and well appointed. Being a historical hotel some of the rooms are very small. I was travelling alone and had very little room for my gear. I had to store the suitcase in the bathroom so I wouldn't trip over it in the night. Overall […] a good stay, just cramped quarters. Mehr

Although the room was clean, it was very small and crowded. There were no drawers to put our clothes in. Also, the heater fan was so noisy it was unbelievable. The parking fee ($25/night) seemed high as well.

The hotel was clean and comfortable. The staff were extremely courteous and helpful. The location was excellent . Overall it was a very positive experience.

A perfect mix of using a lovely historic building and creating a "mod" boutique hotel. I hate "cookie cutter" hotels, and this one is as far from that as you can get! Beautiful original hardwood floors in the rooms and the hallways were original '20s/'30s tile, but the rooms are done in vivid colors and very unique. Great location and comfort was e […] xceptional. Mehr

The only complaint I have is the parking. I was upset because I was not told that I had to pay every 12 hours for parking if I did not choose valet parking.

Saw a bug in the dining area-- that was gross... but the room was very clean. Good location. There was no tub in our room, and that was disappointing....

The location of this hotel is excellent with easy access to The Riverwalk, the Alamo and many excellent restaurants. The thing that made it superior was the friendly, helpful staff. They made great suggestions and generally made the experience more than the average, routine stay in a hotel.

The location was great and the valet parking made things a whole lot easier but there were a few minor things that added up to a major let down. The room was not equiped with a refrigerator or microwave. The first thing we noticed walking into the room was scuffs on the white walls and there were some on every wall! It was distracting and gave the impression […] that the room was not clean and that the staff did not care about the state of the rooms. A few hairs were also found on one of the pillows. We had an issue with the WiFi. There is a passcode you have to get but it changes everyday. The valet did make things easier but when we called for our car 10 minutes before we left, like they advised, our car was not ready when we went downstairs and ended up waiting over half an hour. We were not informed this delay anytime before, during or after. We actually had to ask for our car from the valet attendant. We understand that space downtown is limited and a prime commodity but the room we stayed in, two doubles, was teeny tiny. There was so little space between the beds that we felt like sardines. Again, all of these things are not major but all of them together equals disappointment and shorted on value of our dollar. Mehr

This place was awesome. The staff was friendly and automatically gave us late check out since we got in around midnight. The morning buffet was nice, great coffee. The only problem I had with our room was an overpowering "febreeze" smell. The bedding smelled really good and clean so I don't know why they felt the need to fragrance the room. I could […] taste it. My mother stayed in a different room and she didn't have that problem, so I don't know what was up with that. Hopefully it was just a fluke. Mehr

Great price, great location - literally 2 blocks from the Riverwalk and Alamo. Unique and fresh interior, will book this place next time I'm in town.

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This was a beautiful hotel in the heart of San Antonio right across from the Alamo. The hardwood floors were a welcome comfort after a stay in a "hotel" in Queens, NY with indoor/outdoor carpet. Very nicely done details in a wonderful old historic building. Will always stay at this hotel.

Checked in was the room was great At 3.05am I was woke up to a party next door screaming cussing.Slamming doors running up and down the hall way. I gave it 15 minutes and called the front desk and asked them to take care of this. She said right away. 15 minutes later nothing had happened. I called back to th front desk. She said would I like to be moved. […] Why me I am the one who is not doing anything except trying to sleep. Finally after about 10 minutes all was quite. I called the manager after getting back home and complained to her she told me this was a training issue she would cover with her staff. And she was sorry. I will never stay there again. Mehr

well the hotel isnt anything what i thought it would be. the online photos make it look very ritzy when in fact the hotel is nice but old and the rooms are tiny. the stay is comfortable but not what i expected.

This hotel is in a beautiful historic building with views of the Alamo (across the street), Tower of the Americas and is on the same block as Ripley's Believe it or Not, the wax museum and tons of the great southwest shopping and eating. The Riverwalk runs directly behind the hotel along with RainForest Cafe and HardRock Cafe. The staff immediately […] responded to everything that I needed and my room was stunning and very comfortable the couple days I didn't feel well. This is an excellent boutique hotel. Mehr

Great old hotel - with an interesting layout for a room (actually, the suite - which cost a few bucks more for a sitting room with TV). Appears to have been on old office building (tile flooring, etc.) that has been converted to a hotel - thus, no room is the same, but all with character. Only complaint I had was the pillows were too thick - I like […] thin ones. Highly recommended - nice staff too. Mehr

This was my first trip to San Antonio and I have to say, this hotel was perfect. It was in a great location for the Alamo and the riverwalk. The bar prices were the cheapest around. Clean comfortable rooms. I would recommend this hotel for anyone traveling to San Antonio!

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I loved our stay! Everything that we wanted to do was within walking distance of the hotel. My only complaint is that there is only valet parking provided by the hotel and the other option for parking is finding a space in one of the parking structures downtown. Other than that I would love to stay at Hotel Indigo again.

The room was clean and very modern. Beds were comfortable. The location was ideal and directly across from the Alamo. I would say my only gripe was the parking. Your choice is either a, "all day park" next door to the hotel with no security or to valet park. Both cost considerably more than I would like to pay. The valet parking is done with several […] garages so you don't know exactly where your vehicle is. The experience was great and the parking is the only issue I had. Mehr

Location was fantastic-next to Alamo and restaurants. Old charm but modern. Rooms were tight though. Benjamin and bartender were very nice and helpful.

The rooms with queen beds are rather small, the room door almost hits the bed when you open it. But the bathroom is rather large with a large shower. The staff in the hotel restaurant are slow as well, it took 15 minutes to get a danish and a cup of coffee at 9am on a Friday with only one person ahead of me in line. Also, it takes a while for the valet […] to park and/or get your car, be sure to call ahead when you want to leave or you will be waiting at least 15 minutes. The valet's and bellhop are slow at check in as well, they may leave you sitting in your car for several minutes while they help other guests. It seems like the hotel was short staffed at times that are normally busy check in/out. Mehr

It's located literally right across the street from The Alamo --- very close to Riverwalk, it's really a fantastic location. The biggest pet peeve was there was NO parking. Guests either have to fend for themselves or do valet for $25 a night which I think is a little steep. Other than that, it's a great location and very clean for the price. The rooms […] are TINY but given the building, it makes sense. Mehr

The Hotel was really nice. It was in a perfect location. I would stay there again.

close to all the entertainment and attractions. across the street from the Alamo. Beautiful room with great service.. Will stay there again when returning back to San Antonio..

We recently stayed at this hotel for a quick night on the town. The hotel is located extremely close to The Alamo and with excellent Valet Parking. We attempted to check-in early which was not a problem. We were able to upgrade to a suite with a view of The Alamo at a great price. Management added complementary bar drinks to our room. The bar staff […] was very friendly and accommodating. Even though the hotel was located on a busy street corner the noise was mimunal. The bed was very comfortable and sheets were soft. The breakfast service at the hotel was very filling and tasty. Mehr

I was born in SA so have hit all the spots. When returning for a family event i chose this place for value and location. GREAT staff, easy to find, wood floors, contempo linens, blackout drapes and free wi-fi. Workout room is ok, food could be a lot better; but overall a really nice choice.