Hotel Metro - London

Great hotel. Worth the price! Clean and friendly!

We stayed at this hotel on a Saturday night as my wife and I decided to go "clubbing" in London. The location is perfect, right downtown in the hub of things...plenty of stuff going on in the streets! The hotel is very unique...the ceilings are close to 15ft high and the rooms are an open concept. By open I mean that it is one open room...the only […] separate room is for the toilet. The bathtub is out in the open and so is the shower....both in full view of the bed. The shower is cool...the shower head hangs from the high ceiling and gives you a "rain shower" as the water falls straight down on you. The room we had faced a busy street...the windows were about 10ft tall which really opened up the room. The floors were a bit creaky, you could really hear people walking around in the room above you. We asked for ice to the room and it came almost immediately in an ice bucket which stayed cold all night! Overall I would recommend this hotel if you are looking for something different...it is unique, but the best part is its location in London! Mehr

Beautiful Hotel. I felt as if I were in Montreal. Location was wonderful. Staff were Fantastic!

Everything is close to the Hotel. Almost accross the street form John Labatt Centre and the Farmers Market. Also close to many food options and entertainment. I can't talk enough about the cleanliness of the hotel and room. I stayed in one of the smallest rooms, but the high ceilings alongside the room layout made it seem quite roomy,

The open concept does not work for us, as noted above. The front desk didn't give clear instruction on where to park and that resulted in a parking ticket. The decor is attractive but non-functional.

Litany of complaints. First, it's a VERY STYLISH and COOL place. That's where it ends. HVAC drowns out the TV. Honest. Loudest system ever. Kept me awake at night. At there couldn't be a scrap of insulation coz it comes on every 5 minutes and stays on for 5 minutes. It was an extremely hot period (high 30s) but c'mon! And the thermostat is in F only. […] I had to get out my calculator to figure out what temperature i wanted. :( A window that opens; great! No screen? C'mon. Clock was busted. Phone blinked a message (a laser beam onto the ceiling I was staring at coz of the HVAC) incessantly, even tho I had none. Instructions for phone did not match the phone model. Wifi wasn't working but can't contact Rogers after 6pm... huh? No really, I'm serious. Bathroom door doesn't close without scraping on the floor. Lighting is horrible! Nice desk, no lighting anywhere near it so can't use it after sundown. C'mon! Lovely rainforest showerhead. Two of my three mornings it was facing the wall. I'm not tall. I had to get a chair from the desk and bring it to the shower and stand on it to straighten the showerhead. Must be a cleaning crew thing... but c'mon! Pillows are HUGE. Nice touch but you can't sleep with your head on them. Way too big... Bathroom sink very stylish but again, I'm not tall and I really had to bend over quite a bit to reach it when brusing my teeth. This is a very interesting and unique hotel with tremendous upside and potential. Execution falls FAR SHORT of potential, unfortunately. FIx the little things guys and you''ve got a winner. Mehr

The contemporary design is attractive but it seems to be the work of someone who has never actually stayed in a hotel room. E.g., no place to hang towels in the shower room. No place for soap or shampoo. Bedside lamps don't give enough light to read in bed. Additional lights above the bed are not plugged in and there's no extention cord, so they can't […] reach the socket. No closet in the room. No rack for a suitcase. The front desk and room service phone numbers don't respond at night. And London is a 50 min. drive from Stratford -- much too far. Seems to contradict the hotels.com TV ads - esp. since the website proposed this London hotel when we entered Stratford as our destination! Mehr

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There is no parking-very confusing set up. There are 5 spots in front of the hotel which are shared with the very popular market across the street in order to check in (only 30 min limit which is pay parking) From there you have to drive around the market to park underground which is $10.00/day with no in/out privileges. This also means you must carry […] your luggage through the parking lot and up four cases of stairs to street level and then cross the street to the hotel. I kid you not. The hotel and rooms are very modern, clean and nice however there is no privacy in the room. Defionetely not a family hotel but catered more towards urban and sophisticated couples who enjoy all that downtown has to offer (which is a lot) The bathroom is all open with no door other then to the toilet which is placed in a dark room (very cell like) There is also no pool or recreational facilities. Overall, London was a pretty dirty city with just average attractions and sightings. Not really worth visiting again unless to see family or friends (Our reason for travelling there) There are a few good shops, night life and restaurants downtown, however there are also a lot of bums and young kids loitering. (Not a very classy downtown atmosphere) Other then that our stay was very enjoyable and the staff was very helpful and polite. Mehr

As we couldn't get a room in Stratford for Shakespeare, we opted for London and the Metro. And are very glad we did. If we go again next year, will stay here again. Rooms are massive and highly styled. One caveat, open tub and shower floor-plan makes it not suitable for the modest!

They have an absolutely wonderful staff, who were helpful in every way. The location was perfect for our needs. Everywhere we wanted to go was an easy walk. The rooms are nicely furnished. The high ceilings and windows offered a wonderful view, while still affording us privacy. The room service breakfast was an extraordinary bargain from the first class […] restaurant located in the same building. The location across from Covent Garden Market made it easy to stock fresh fruit in our room and get a wonderful coffee and maybe a treat on days that we did not utilize room service. The Market also had a nice outdoor component on Saturday. This hotel exceeded our expectations and we will stay there again if the opportunity arises! Mehr

Small boutique hotel., located just steps away from JLC and Covent Market. Room was spacious and clean but A/C was so loud it interrupted our sleep. The walk in shower was great. Hotel is fairly new but small details still unfinished and what was that funky smell in the lobby?

This hotel had the feel of a loft, with open shower and bathtub. The only faults were the lack of security box and the window overlooked a skylit conference room. The location was excellent to London's downtown. The room was large, clean and quiet.

LOVED this place. Very modern, open-concept rooms, modern, elegant, comfortable. They even give you a rubik's cube on the bedside table - who's ever seen that before? Amazing location for weddings; next door to nails, hair, flowers, London Marketplace, and more. Floor was strangely greasy in high humidity. Watch your step if you go in humid conditions. […] they should fix that. Mehr