Glengarriff Eccles Hotel - Glengarriff

Stayed here for 2 nights when visiting glengarriff in august. Positives were that the Staff were very friendly and helpful, also food and service was great. Major problem was the room, it was the worst hotel room i have ever stayed in! It was filthy, there was thick dust and cobwebs everywhere. My husband had to get rid of 5 spiders in one evening.the […] room was tiny and poorly maintained.wallpaper peeling,rotting window frames, bathroom stunk of sewage, radiator didnt work so was very cold. In their defence they had a flood before we arrived so there were no spare rooms,some people even had to be moved to a b & b. We were staying here for a wedding at the hotel so was difficult to complain at the time. The wedding at the hotel was great,staff were lovely but found the stay very dissapointng. Everyone we spoke to had a similar standard of room and were unhappy. Great location in glengariff, 5-10min walk to main street with pubs etc and it has great views. I understand its very difficult to maintain such a big, independent hotel, but rooms were of a truely awful standard,and for what we paid it is grosdly over priced, the room was what i'd expect of a cheap hostel, so wouldnt stop here again. Mehr

The bathroom in the room was smelly on arrival - either sewage or dampness. Hotel carpets could do with a good vaccuming. The receptionist did not seem interested when I passed on my comments on check out

We stayed three nights at the Eccles, and our room was lovely, large, with good beds. The bathroom could have been in better repair, but only if you look closely. But the staff were notably unhelpful from the start. The charming old hotel has unavoidable stairs on the way to most rooms, and when we arrived with large bags and were directed to our rooms, […] no one even told us we would be faced with these stairs, never mind offering to help with them. Breakfast was fine, but nothing special. The bar staff were more congenial than the others, and the fire there in the evening is nice. But at checkout, the staff tried to tell us that our reservation had not included breakfast. I showed her our hotels.com reservation, which clearly showed that we had already paid for it, and she backed off. Perhaps they need to improve their record-keeping or communications with hotels.com. Mehr

A lovely friendly hotel in a superb setting

We booked the Eccles Hotel only the day before we were due to stay there. There is an old world feel to the building with lots of wooden paneling and a beautiful curved wooden staircase which give a very atmospheric feel to the place. When we walked in there was a cosy fire burning in reception and we were met by a very friendly and welcoming receptionist. William […] Butler Yeats stayed in the hotel and there is a portrait over the fireplace in reception. The rooms were spotless, warm and cosy. The beds were very comfortable. I imagine that the rooms, the ones we occupied anyway, must have been recently refurbished as both the bedroom and bathroom were very clean with no sign of the wear that you sometimes get in older hotels. The view from the front rooms in the morning is breathtaking. It looks out over Bantry Bay to Garinish Island. The mornings we stayed there were slightly misty so it had a very magical feel to it. We had dinner in the hotel bar, as in late March the hotel restaurant had not opened for the season. This was fine as the menu was varied and I would say that the food was of a similar quality to that which might normally be served in the restaurant. We had intended to stay only one night but we enjoyed it there so much we booked in for a second night. I would say one of the main reasons for this was the friendliness and helpfulness of the staff. They loved to have a friendly chat and were so willing to help with any queries or concerns. I've already recommended the hotel to family and friends and am looking forward to a return visit! Mehr