Viana Hotel And Spa - Long Island

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I ended up spending more time at the hotel than planned, and found everyone there to be extremely friendly. My hats off to the doorman and general nice guy - Luis (hope I spelled correct;ly). He was always ready for a nice chat.

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Very nice, cozy hotel. The staff is very service oriented. I stayed in this hotel about 7-9 times and will stay at this hotel again.

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received a 3 because pool was not able to be used do to maintenance required for 2 days we stayed this was very disappointing . Also pool size was not a familey pool as one would think when hotel states they have a pool. every time the heat came on it made a loud noice. Staff was very friendly and helpful this was very refreshing would stay again if […] i wasn't looking for the pool. Mehr

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This hotel is stunningly beautiful and relaxing throughout. There was great care taken to each detail and the staff behaves brilliantly. Beware; if you are used to taking care of yourself, it might be a bit surprising to have someone at your car before you turn the key to help you with luggage...and remember, that deserves a tip. The problem with reaching […] for this kind of perfection in service is that one slip-up can really show...we called for room service at breakfast and said that we would like it delivered in an hour, as we wanted to visit the steam room. Rather than saying that she would do what we asked, the woman on the other end of the phone said that she would call the room to see if we were back before delivering...problem? We could not relax in the steam room...the point is to not have to think about anything and be taken care of and this situation missed that mark...oh, and of course the food was cold as a result. Mehr

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We mainly went to the hotel to partake in the massage services. The massage services are outstanding and we walked away relaxed. It is very convenient to have the spa facility right there in the hotel. Makes it more comfortable. Restaurants are close by in and near Roosevelt Field Shopping Mall. We particularly liked Vincent's Clam Bar and Season's […] 52. Stephanie, the Spa Director, is very professional and makes the experience very relaxing. Mehr

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Hotel was very nice and clean and the staff was very friendly and helpful!! It was close to the westbury theater where we saw a show and it was great that it was close cause then we didn't have to worry about the traffic!! Would stay at this hotel again in a heart beat!! Also the bar was very nice and a nice perk to staying there!!

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Awesome Hotel, everybody was super nice and friendly. Very clean. We will definitely stay there again.

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Very nice and will stay again!

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lovely hotel,very clean.friendly staff and competant staff

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very lovely hotel.would return

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The hotel had a lot of positive attributes. The breakfast buffet was very good. The pool, hot tub and steam room were relaxing. The room was very comfortable. The staff was very professional.

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The room was very clean and spacious. We would highly recommend this hotel to anyone staying in the area. The luxury of the bar in the lobby was great and the hotel staff was extremely pleasant.

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overall....the best

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I think that it was beyond my expectations for the price we paid! Everything was clean and brand new looking. Beautiful rooms and bathroom was nice. This time we couldn't but next time we're going to come back next time to enjoy the spa!

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The hotel is very nice... restaurant and room service is not very organized. Staff is very friendly and they all try to make you feel very welcomed.

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Super friendly staff made us feel like we could ask for anything. Our non-functioning TV was fixed within 20 mins of calling (a cable had pulled loose). The restaurant is too pricey for little kids but when we got room service once, it was delicious. Our two double bed room was spacious and tastefully done. Bathroom was very clean and well stocked. […] A microwave and minifrig are hidden in a lower cabinet next to a large closet. Bottled water was complementary. The only, minor, criticism of the room is the somewhat loud heat pump (or whatever the device is), which came on periodically. Still, I'd take that over a standard motel baseboard any day. As a "green" property, they have eliminated printed materials in the room and provided a small recycling bin. I wish we had known where the interior stairs were -- I felt silly taking the elevator up and down one story but any stairway I tried led directly outside. Turns out there is one at the back of the breakfast room / bar area, in front of the banquet room. For the kids, there's a full size pool table, a huge screen for various video games and some dilapidated board games in their game room behind the breakfast area. Speaking of breakfast, it was $13.95 well spent -- superb omelet and lots of variety on the buffet. The exercise room had several cycles and treadmills. There is a postage stamp size "Endless Pool" and a tiny Jacuzzi, but not a conventional pool. Mehr

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I flew my wife in after I finished a long business trip. Very good food for room service and she enjoyed the spa greatly.

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A few hours following checkout I called the hotel because I left something in my room. They sent someone to check the room but not the safe which I knew I left open. They promised they would send someone to check the safe and call me back. I never received a call back and the person I spoke with as not been available since our last conversation. No […] one else knows whats going on so I haven't been able to get any resolution. Mehr

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Overpriced. Hotel quality and size was average. Room service food was terrible in quality even though it cost more than superb in-room dining at an ultra luxury hotel in Manhattan. Would find somewhere else to stay next time.

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Hotel is spotless and staff is very friendly and helpful. Spa/massages were great. Has sauna, fitness room and jacuzzi. Food at hotel restaurant was delicious. Convenient and in central location, but between movie theatre and industrial site, so don't go for the view. Also, they claim to have a pool, but it's something called an "endless pool" which […] has a device that makes a steady current that you can swim against. Maybe two people can fit in this at any time. Not a pool you would lounge around. Not a destination hotel, but if you have family/guests looking for a beautiful hotel to stay in while visiting, I would recommend it. Mehr

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I was in town for a business trip, which means I didn't get to enjoy the spa portion of the hotel. However, the business center by the front desk was sooo helpful for being able to easily print off airline tickets and check maps for getting around town. The front desk area was very helpful in getting my husband to the train station.

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The hotel was fantastic The staff was great exspecially the Bellhop Louis. The best I ever had. Friendly and very polite and professional

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Very nice hotel and restaurant. Convienenty to all highways: 495, Northern and Wantagh. I would stay again. Only complaint I had was parking. Even though they have a decent sized lot, when there is an event you can't find parking. The hotel should accomodate the customers somehow when they know this is going on.

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This was our second time staying at Viana. The hotel is beautiful and very comfortable. The neighborhood is okay (not really bad but not the best, either.) The hotel room was very clean and new looking, the decor was beautiful. I had a minor issue with the bathroom and the service was fast and efficient, and thorough! I want to stay here again.

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The spa was great...stream room, sauna and jacuzzi was utilized to the fullest. The room was clean and spacious and everyone was helpful. The staff made it an overall wonderful experience.

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I thought the property was great and that the staff were all very friendly! I would most definitely go back next time I am in Long Island. I may even go out of my way to stay there because it was a very good hotel, loved it!

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This was the most clean, beautiful room I have ever stayed in. You will not be disappointed staying there. Staff very friendly and helpful. Bonus was the restaurant, excellent food except for the breakfast, a bit over priced. They stay open until 11:00 pm. Bed was comfortable too. Loved the place!!!!!

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I was surprised to find a hotel on Long Island that could compete with the luxury hotels you find in New York City.

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Bad things - bad smell on the pilllow,

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nice curb appeal , great looking room , beds are a little on the small side , no real pool , great staff

Authentische Expedia-Gästebewertung

Viana is an excellent atmosphere: comfortable and inviting, with attentive service. The rooms are decorated nicely, very clean and well appointed with high quality bedding, towels and robes. The hotel houses a good restaurant and a very nice spa. There is nothing to match it in the surrounding area.

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Nothing bad to say about the hotel, which is billed as a small luxury hotel and spa. But given the location (mid-Long Island) and the rates, which seemed pricey for this area, I wasn't impressed. Room was comfortable but on the small side, nothing special. Morning breakfast ( an additional $16 or so p/p) was fine, including fresh fruit and made to order […] omelets, but the dining area was small and service a bit haphazard (admittedly we cam during the late-morning rush). Mehr

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We really relaxed here and thought the food, the rooms and the spa all wonderful. I took advantage of a special on manicure pedicure and Theresa was very wonderful. I would recommend adding time at the salon. I think this place is very comfortable and above what is expected from a hotel. I would recommend it 100%. They are a 5 star for sure.

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Happily surprised to find this nice boutique hotel on Long Island. The front desk service was outstanding, the bar was good, and the room was very comfy and well appointed.

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This is my second stay here. I stayed here once with my groomsmen last year before my wedding. It was a blast. Decided to come back with my wife for our anniversary. It was great once again. The attention to detail and customer service was phenomenal. Everyone seems to go out their way to make sure you leave with a smile on your face. My wife had no […] idea we I was bringing her there. She still can't stop talking about how great the room and food was. I BRIEFLY mentioned it being our anniversary to the receptionist who checked us in. When we went to dinner, the waiter gave us two free glasses of champagne. Then, when we went back up to our rooms, the floor and bed was covered in rose petals and a personalized note was left for us. I had an amazing time. It's a shame. Some people rated this hotel poorly just because it didn't have "great views" It's a bit ridiculous in my opinion. That's something that's a big factor into buying a vacation HOME maybe. Also, we were informed that the pool/jacuzzi now closes at 11pm. Really unfortunate.It's a shame a few silly people had to ruin it for everyone. I'd vouch for this hotel any day. One of the nicest hotels I've ever been to and by far the cleanest and most environmentally friendly. Mehr

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every thing was good , just minor thing was concern for me that 2 people living in room and only one soap was in bathroom. I could'nt play my mp3 player, even though I inserted mp3 player on ipod dock, found no response, talked with customer service, I realized that my mp3 was not compatible with dock station. but any way I am satisfied with the hotel […] service , its not a big deal for me. Mehr

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It was the bomb.com if I have to come back I would stay at the same hotel.

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