Aston Kuta Hotel and Residence - Bali

The hotel is nice but we did not get a family room with three single beds as promised. We were given a room which had a large queen size bed with a single bed. We then asked for three singles which is what our reservation said. We then were given two single bedroom and a cot brought in for one of us. Room was too small but then but stayed in it but […] very unconfortable. Later in the second week of our stayed we attended a western style diner on 2nd floor of hotel. The beef used was so hard that diner was not eaten, but had to pay 490,000 rupias. complained no compensation offed. We were suppose to meet manager prior to leaving but he did not show up. Not very happy.. Mehr

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Allover is great place to stay

We stayed in this hotel for a week, and we are very satisfied. Nice breakfast and great service!

I would have no hesitation in recommending this hotel at all. My husband & I went there for my belated 40th along with 10 friends. The management were excellant in helping us with all our requests,including upgrading our rooms and placing us all close to one another. The pool was beautiful and the pool bar even though small, was just right to serve […] up icy drinks. The staff were fantastic and a lot of fun as well. So thankyou Aston Kuta for making my birthday memorable for all the right reasons. We'll be back! Mehr

the room was clean, comfort and too big for me. At the first time, I only booked for a night in deluxe room, then I need to stay for another night, so I booked again with superior room. But with the kindly receptionist, they finally give me the same room, so I don't need to move. Thank you very much for the hotel management !!

Although the Aston Kuta seems to be a lovely hotel by the looks, modern, convenient -- it is very poorly maintained. We were without a working toilet or clean water from the sink to wash our faces or brush our teeth with. And, the problem was hotel wide. So, there was no options for moving within the hotel. VERY UNSANITARY. The hotel was dirty and […] very poorly maintained. I would definitely NOT recommend it to anyone for any reason. What a DISSAPOINTMENT! Mehr

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Hotel was out of water for over 2 days and with no complimentary services for the terrible inconvenience. The day tour service was overpriced and the money exchange rate was meager. This is not a good business.

I've been warned about staying in Kuta area hotels and they were not unwarranted. I stayed at the Aston because my traveling party had a strict budget and I now regret not skipping the beach portion of my Bali vacation (I was in Ubud for a few days at the INCREDIBLE Mansion Hotel & Resort), The hotel itself is 3-star and okay, but it is NOT on Kuta […] beach despite what it shows on the map (not that Kuta beach is anything to write home about) and many of the guests do not make good neighbors. I know I'll sound obnoxious, but from my experience there, I can't help but think there is a strong correlation between what you pay and what you get, and in this case it is the guest-mix that ruined my experience there. There were groups of guests who were oblivious to other guests. They treated the pool as their backyards, leaving underwear hanging on drying racks outside their ground floor rooms (which opens to the pool). They cut queues at breakfast. The yell in open areas. I shall not name nationalities. In conclusion, don't spoil your hard earned holiday trying to save a few dollars. You will get what you pay and stay here only if you want a 3-star experience. Mehr

Our 3rd stay at this hotel, the staff as usual were lovely and welcoming. Some even remembered us from before. We enjoy this location, at the quiet end of the beach in South Kuta. The neighborhood stores and cafes are enjoyably familiar now. The hotel is simple, more like a motel really but certainly enough for our needs and in a great location for […] trips out or a stroll along a scenic coastline. We will go back! Mehr

The hotel reception has upgraded our booking from Superior to Premium Suite, much to our delight. However, we realized that the in-room wifi connection is not available in that room as it is situated outside the hotel's wifi zone. Well, gain some, lose some. Anyway, wifi is available at the lobby so we can just hang out there when internet's needed. […] The room is nicely decorated and decked with the modern comforts. Besides the shower curtain begin slightly dirty, the toilet is well lit and equipped with standard toiletries. The view from the room is great despite its relative distance from the beach compared to hotels such as holiday inn (that is right on the beach). From the balcony, you can see the sunset and the sunny skies. It is a pleasure to wake up to such a view. The hotel staff are attentive to details, knowing that it is my birthday during my stay and delivered a birthday cake to our room. It was a lovely surprise when we returned to the room after spending an evening at the beach which is just a few minutes walk away. It is not as crowded as the legian beach, and decent enough to lay down for a good tan. Mehr

I arrived late at night and feeling down due to luggage lost at airport but woke up in a very clean, sunny room at the Aston Kuta. Great and handy location, a little out of the hurly burly of kuta but almost right on the beach and so handy to walk into town, just pop down to the beautiful boardwalk which takes you whereever you want to go. Happy smiling […] staff and nothing is a problem to them. Totally adequate command of English makes for easy stay. The pool great (once you get in) Yes it felt cold but was very pleasant. I loved my stay there and will be back for sure. Sally Mehr

We stayed for 5 nights and enjoyed the friendliness of the staff. We will recommend this hotel to our friends.

This was a VERY modern, comfortable hotel. Definitely the best of the 3 hotels we stayed at in Bali. excellent room, but the washroom smelled a little because they didn't properly divert the water back into the tub so it leaked on the floor. But overall this is one of the BEST hotels I've stayed at and we've stayed at HUNDREDS of hotels all over the […] world. Mehr

This was my second stay at this hotel and really enjoyed myself. Staff all friendly, happy and remember me from previous stay. Room was large and comfortable and very quiet. (1 Bedroom Suite) Good breaskfast choice and a short stroll to the beach. Hotel put a function on for long term people staying and return travellers which was a great night, gave […] you the chance to mix with senior hotel staff and other guests. One thing I like about this hotel senoir staff they are always on the look out to improve things even minor to ensure guests enjoy there stay. I will also be staying at this hotel again when ever I visit Bali. Mehr

The hotel left a birthday cake in our room for me as it was my birthday while we were there, a nice touch. The bathroom could have been cleaner as there was mould under the sink and at the bottom of the wall where it touched the floor. The room was a good size with a good sized balcony overlooking the pool. All in all we had a good stay. The breakfast […] could have been a bit better as the hot food was not hot just luke warm. Mehr

Feel very welcome at the hotel and all the staff are friendly and polite. Buffet Breakfast at the coffee lounge not much options just average. Its very clean and modern feel. However some maintainance still going on... will be better in few more years time.

Despite confirming a non-smoking room, we were given a room that reeked of cigarette smoke and sewage. Disgusting. The hotel is filthy, with stained carpets lining the corridors, elevators out of order, creaky mattresses, dirty floors, etc. In addition, the lobby is full of tour groups, seemingly hanging out and smoking day and night. Do not stay h […] ere! Mehr

This hotel was such an outstanding value, I went back and stayed a second time on the same trip. High-tech swimming pool and hotel newness were outstanding. Free internet seals the deal.

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el hotel esta muy bueno en cuanto a las instalaciones, el tema es que para ir al centro que es donde esta el Hard Rock tenes que caminar alrededor de 25 min.. obviando eso, el hotel esta más q bueno

早朝出発だったのですが、朝ごはんをお弁当にしていただき、とても助かりました。 お弁当はパンとご飯が選べましたが、ご飯はナシゴレンなのでこちらをおすすめします！ おいしかったですよ～。 ナシゴレンとボトルウォーターとパックジュース、チップスでした。 パンもおいしかったのですが、パンと果物、ボトルウォーターとパックジュースでしたので、ボリュームは少なめでした。 今回の滞在は短時間でしたので、次の機会はもっとゆっくり滞在したいとおもいます。 スタッフの対応もとてもよかったです。 お世話になりました！

Pääosin positiivinen kokemus. Sijainti oli melko hyvä, ei kuitenkaan rannalla oleva kohde. Rannalle matkaa n. 300 metriä. Palvelu pelasi hyvin. Ainoa negatiivinen asia oli lähtöpäivksi sovittu lentokenttäkyyti, jota henkilökunta alkoi järjestää siinä vaiheessa kun edellisenä iltana sovittu kyydin lähtöaika oli jo ohitettu.

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Отель расположен недалеко от аэропорта, с пляжа видна взлетная полоса, но за шумом океана взлётов самолётов не замечаешь. На ресепшне очень приветливый персонал, всегда внемательно и с пониманием относятся ко всем вопросам. При регистрации вам приносят холодное полотенчико и чай со льдом. Номера чистые, уборка каждый день, правда, в один из дней нам […] забыли оставить 2 полотенца, но при сообщении на ресепшн недостатки восполнились. Да, в ванной комнате была еще небольшая проблемка, пробка в ванной западала, так что слив воды задерживался, впринципе можно вызвать сантехника, но мы просто вытаскивали пробочку и всё. Ресторан в гостинице хороший, готовят вкусно и разнообразно, на завтрак и каши молочные и жаренные блюда, и тосты, и выпечка, фрукты, в общем мы остались довольны)) В гостинице есть подземная парковка, которой мы с удовольствием пользовались, так как брали на прокат мопед. При подъезде ко входу все машины проверялись на наличие подозрительных предметов, охрана на высоте) Вобщем все соответствовало нашим ожиданиям! Из 5 баллов на твердую 4 они отработали)) Mehr

A clean hotel in a quiter environment in between Tuban and Kuta beaches near the airport. Lovely pool with a pool bar, and a nice restaurant with Balinese dance shows etc. Would go there again and can recommend the hotel to everyone!

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nice price and friendly people, but with poor public facilities