Best Western Fort Jackson - Columbia

The staff was very polite, friendly and accommodating. Our only issue was little things that can be easily fixed. There had been work done in shower area and it was not painted to match, the toilet paper holders were broken and one outlet was loose and sparked when we went to use it. The outlet we addressed with the staff immediately and hopefully it […] was taken care of before next guest. The location was great for the venue we were going to. Would we go back to this location?/ Yes definitely. Mehr

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I thought the hotel was great and will stay there for future events

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The hotel is in a great location for graduation from basic training. The staff is friendly and the beds are very comfortable. The breakfast is great and the little lady in charge of the breakfast is so nice. I would recommend this as a place for a family to stay. I read the reviews before Ibooked and I was glad I chose this location. It deserves at […] least three stars and maybe three and a half. Mehr

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This hotel was clean and comfortable and the staff was very courteous. I would definitely stay here again.

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Nice renovation, very clean room & bathroom, & comfortable bed. Breackfast looked pretty good, but we didn't eat anything. The only downside was hearing the folks in the above room walking around; our traveling companions said the same.

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first impression, nice location near army base ,bathroom not cleaned, their were urine stains on the toilet when we check in at 9pm (terrible), not enough towels ,we booked for 4 adults only enough for 21/2. mold on shower curtain,dust on headboards and near night stand 1" thick. 2nd impression- greeted the woman at front desk in the A.M. with the usual […] "Good Morning" no response next morning same thing, back to the bathroom, I put my soap on the little ledge in the shower when I took it down dust on the bottom of the bottle (terrible) I am a Director of Housekeeping/Laundry at a 260 bed retirement community and I would not allow this at all.Only good thing about this place was the discount cost we happen to receive and the continental breakfast Mehr

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everything was great. Enjoyed that the motel was aways from the interstate. Quiet.

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We stopped here for the night on our way to Hilton Head. It was only 1 minute off the thruway and surrounded by restaurants. Not great restaurants, more fast food, but plenty of choices. Hotel was very clean and staff was very friendly. Breakfast was more than adequate. There was something for everyone in my family. I would definitely stay here aga […] in. Mehr

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The hotel was very easy to get to, right off the highway, and located near restaurants, gas stations, even a Walmart I desperately needed on my trip. The employees were ALL very nice and accommodating. The room was clean and comfortable. Only downside was the actual room location (right by the elevator so I got to hear everyone coming off) and right […] next to the highway so I could hear 18 wheelers going by all night with their horns blaring (meanies!) But it wasn't too terribly loud, and a cheap pair of earplugs had me sleeping like a baby the next night. Breakfast was adequate. Mehr

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I paid for two rooms. I did request a crib, but the hotel was at max capacity with their cribs all in use. This did not stop us from having a wonderful night's sleep. It was very clean and excellent location. The staff was always willing to go the extra mile.

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Traveling up the interstate, I needed a place to stay for a night. This hotel was nice and clean, staff was very friendly. Was fairly quiet for being so close to the interstate, but you can hear any loud noise your neighbors make. (plumbing also) Breakfast was average with hot pancakes.

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After a long day on the road it was a pleasure to kick back and relax in a clean, comfortable room. The pillow top mattress was so comfortable. The front desk staff was friendly and helpful and the hotel location was convenient to many of the most popular restaurants. Great value for your money.

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Good place to stay--quiet but pop machine on second floor out of order but not a big deal

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When I first arrived at the hotel at nearly 1am, the woman at the desk was very friendly, helpful, and efficient in getting me checked in. The room was extremely comfortable and clean. The bathroom needed a little repair, but nothing so major as to give us pause about the hotel. Breakfast was very nice, though more fruit options would have been nice. […] :) Saw some reviews on other hotels complaining about lack of low carb options. There weren't tons, but I thought for a free breakfast, the options were more than adequate. We only had time for a short stay, as it was just a place to rest before getting to our final destination, but the pool and fitness area were great to see. Wish we would have had the time to enjoy them :) maybe next time Mehr

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Took forever to check us in .The floors were a mess the bathroom in our room not clean enough and at breakfast yes you can have a waffle and cold cereal but no syrup or milk !!!!!!!

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Attention was really good.excellent service and hotels.The personal really friendly especially Mr. Reggie at lobby hotel. Thanks

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We were impressed. The night desk clerk was very welcoming. The room was immense with the best bed we have slept in. The pillows were just the rights height and firmness- too often pillows are equal to the thickness of a sheet! We highly recommend this hotel.

Authentische Expedia-Gästebewertung

Excellent location and very accesible from major highways.

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First off, I am very angry that the booking agent's description of Sleep Number Mattress is wrong because this hotel does not have ANY at this hotel. I specifically paid a little extra than another hotel I was considering because I felt that was worth the money. It was only a one night stay or else I would have called my booking agent to complain immediately. […] Second, this hotel looks pretty on the surface, but there was poor maintenance; Not in a cleanliness aspect, but in a poor do it yourself repair aspect. There was a big, rough, patched hole in the acrylic tub liner. The tub water spigot and the water adjusting handle was loosely attached which allowed both to easily shake when turning on/off water. The one toilet paper holder only had one side to it so that when you tried to use the toilet paper it would come flying off. Lastly, when we first checked-in, we were given the room key to an occupied room. We knew it was occupied because the light was on and two dogs came running to the door. I quickly shut it almost catching the one dog in the door... scared the life out of me. Additionally, I woke up with very puffy eyes and eyelids which indicated that every room is pet friendly since I have cat and some dog allergies. Mehr

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It was a very clean room and very quiet room.

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Almost a perfect A, except for the circuit breaker trip, preventing us from having breakfast. Bummer. Wasted too much time for them trying to turn things by on. Had to go without breakfast due to that

Authentische Expedia-Gästebewertung

We had a comforable stayand were made to feel at home. We very much appreciated working with us when ourplans necessarily changed and needed to shorten our stay. THANKS!

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Very comfortable for a one night stay. Definitely go back

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I was very impressed with my stay and can not say enough about the entire staff; from the desk clerk to the housekeeping staff. The hotel had a very nice sitting area in the lobby area and an exercise room, the room was very comfortable and clean. Had easy access to I77, numerous restaurants and shopping in very close proximity. This will be my hotel […] of choice on my next visit to South Carolina. Mehr

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I was there for my husbands basic graduation and the staff was friendly, the food was good and it was close to the base. I'm would stay there again.

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would recommend..would stay again

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The staff was very friendly and helpful. Convient to 77 and downtown. Excell hotel for the money. Undergoing slight renovations and refit which will make it better. Nice breakfast area and selecttion.

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The first room we were given had some one already in it!!!! It was a horrifying experience when we walked in and saw a man laying on the bed... Thank Goodness my 18 month old didn't see what I saw! When we went back down to the reception desk to let them kniw, the receptionist acted very non-chalant about it.... as if it was normal and WE were crazy! […] This pretty much set the tone for our experience with this hotel. Mehr

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Rooms are clean & affordable, very courteous staff!

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Friendly staff, good breakfast options to get me off for the day

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15 min or closer to Ft Jackson

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I found the service to be friendly and helpful. They provided easy to follow directions and believe me for this out of towner that is very important. We stayed there for my grandson's graduation from boot camp. After checking out I discovered I had left my camera. I called back and the desk clerk asked if I would hold on the phone for a few minutes […] while they checked to see if the camera was in the room I had stayed in. He came back on the phone within a few minutes and they had found my camers. I was so relieved because there were pictures in the camera that could never be replaced. I am so thankful for them finding and holding my camera for me to pick up. I found the room to be clean and comfortable. To the staff at the Fort Jackson, SC Best Western, I thank you for making our families stay a pleasant experience. Mehr

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My only complaint.. The room was not very clean. Upon entering we noticed crumbs on the floor by the night stand and an old pillow sticking out from under the bed. It did not appear to be one that the hotel used so we assumed it was from the previous occupant(s).

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I was extremely disappointed with this hotel. I will never stay there again. My handle on the toilet was cracked and about to break so I told the front desk that it needed to be fixed the next day. It was not replaced so I went out and bought super glue and I did a temporary fix. They explained that the maintenance man had been there in three days but […] as soon as he came it would be fixed. Well he came and it was not fixed. The night clerk felt very bad and told me to talk to the manager the next day. I asked for the manager and while waiting another older gentlean asked me "what's your proplem"? I explained that it is noe 5-days of have been waiting for tyhe repair. He said "don't worry I will send somebody down right now to fix it" I was expecting an apology or a comp instead I got an attituded. I later found out he was the owner. He did not send anyone and it never got fixed. I explained to the manager that I was trying to be nice and super glue it because the next occupent may not be happy when the handle comes off. The desk staff felt really bad how I was treated and said they should had been comp me something. The other issue was the breakfast food would be out of diiferent items each day. Mehr

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Very conveinant to Fort Jackson, nice surrounding area.

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it was supposed to be a non smoking room but the guy next door was smoking and nothing was done about it.

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I stayed at the Best Western in 240 E Exchange Rd in South Carolina, from 10-30 to 11-04 I am from St. Croix, Virgin Islands, I came for my son's graduation at Ft. Jackson. The only thing that bothered me was it was supposed to be a smoke free room, but the guy next door to me was smoking and it stinked up my room. Unfortunately, i did not complain […] but it was obvious that someone was smoking, because you could smell it from the time you get off the elevator. Other than that I had a wonderful stay in Room 319. Mehr

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Rooms were a whole lot better than I thought they would be. Staff was friendly and courteous. Breakfast could have been a little better. But overall this will be the hotel we will always stay at when visiting our son at Ft Jackson.

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