Holiday Inn Express Hotel & Suites Texarkana East - Texarkana

In May of 2013, this hotel was still essentially brand new. We got an awesome room at an even better rate. Breakfast is what you would expect, and the entire premises was clean and inviting.

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The room was great other than the fact we didnot have enough towles and wash rags, other than that it was great. Could use a little maintence but for the most part great hotel and stay was great.

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Very friendly staff!

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When I stay at a hotel one of the most important things is the shower. There was poor water pressure and the water was not hot enough for my standards. Tried to use the hot tub as well, it was only Luke warm. Other than that the room was clean and the staff was helpful an polite.

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Enjoyed our stay and we will include this hotel in our next travel

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We were disappointed with or stay. We usually like the holiday inn express so we decided to book with them since they had an indoor pool. The pool was freezing and the hot tub did not work. The pool and hot tub were green and disgusting. The pull out couch did not have linens so we had to go downstairs ourselves to get linens. The tub stopper did not […] work in our room. The breakfast and coffee were cold. We did express or disappointment and received only an apology. We spent good money and ended up very disappointed. Mehr

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I was impressed with the three gals working at the desk. It was after 1:30 a.m. and they were impeccable in appearance, respectful and professional. Everything was going well till I got to our room. I pulled out the sofa bed and the sheets were never changed, the clean sheets were wrapped in a ball in what appeared to be an uncleaned blanket and there […] were no pillows. When I called the front desk I asked if someone could come and make the bed. Instead they offered to change me to another room upstairs, but because my husband was already taking a shower that wouldn't work for us. Nothing else was offered. A gal from the front desk later came to our room apologized and brought me more clean sheets, a blanket and two pillows. She offered to bring us more pillows if we would like more and so she did. I made the bed. When using the bathroom it was obvious the bathroom was not cleaned either and it wasn't because my husband used the shower. I instructed my grandchildren and my husband to be sure to put paper on the toilet seat before using it just in case. Through out the night I couldn't help but wondered what else had not been cleaned. If we, our two grandchildren 7 and 12 and my husband and I, weren't so tired from 9 hours of driving we would have changed rooms, but we were just so exhausted from our trip all we wanted to do was get to sleep. Would I come back to this hotel, no. Mehr

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This hotel is extremely nice! The service is amazing. When we arrived after a long drive, the lady at the front desk gave us names and numbers to local food delivery spots so that we wouldn't have to leave. The breakfast that they serve is hot and delicious. We have stayed in a Holiday Inn Express in various locations and they all have been 5 star!

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We were very comfortable with our stay and enjoyed the breakfast very much.

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Staff friendly, fair pricing, convenient location. Newer property still has operational issues. Not all doors worked, pool heater turned off, bed not assembled properly.

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Somewhat tricky to find. You can spot it, but it's not totally obvious how to get to it. ...or maybe it was just me. But I did get to it, and it's a very nice hotel.

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It was absolutely horrible. We were in room 402 and the individuals that were in room 400 - I had to call and complain 4-5 times to the front desk. I repeatedly was asked if I was a club member which I felt that it should not matter whether I went thru hotels.com or the hotel itself on the service and ability to get rest. Which I got NONE. Will not […] be going to that hotel again. Mehr

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It was kinda hard to find and away from everything. There is one right behind the mall that is a Holiday Inn and just as nice.

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Great place to stay, on a long road trip! Room was clean and comfortable. Hotel was easy to find off the interstate.

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The rooms here are huge! It may have been because we had a handicapped room, though. Very nice place for travelers, right off the interstate, good breakfast.

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Staff was helpful and pleasant. Hotel and breakfast were great

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We had a suite and were VERY pleased with the amount of space and items available in the room!

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I had booked the room through Expedia early that same morning. We arrived at 10:00 PM after driving all day and the clerk told me that they did not have the reservation. As she was checking the availability of a room for us, she told us that the reservation had just arrived in their system. The room was fairly standard but the bed was not comfortable. […] It felt like there was plastic on top of the mattress. The mattress needed to be upgraded in that particular room. Almost asked for another room but we were too tired to make the effort. Also need better directions to the hotel. It was dark when we arrived; we missed the exit and had to backtrack about 5 miles. Good selection of foods for breadfast. Mehr

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We loved our stay at your hotel. everything was great.

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Very clean motel and everyone was very friendly and nice. An excellent place to stay. In fact, I am returning in a few weeks and will stay at this motel upon my return.

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Bed wasn't comfy

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The rooms were clean and well maintained. The staff were friendly and very helpful. The amennities were great. Truely enjoyed the fitness center and pool and hot tub. located in a wonderful area, made friends at the hotel on spring break and we had a ball walking along the road by the hotel. Loved the breakfast and the availability of fresh fruit throughout […] the day. My best stay in a long time and I travel alot!!!!!!!!! Mehr

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I was disappointed to have to take a lukewarm bath. The bath water would not get hot. After my bath, my daughter took a cold bath. The staff was friendly and the hotel was nice and clean, but not enough hot water. I will not stay there again.

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We only stayed there one night on our way from Texas to Memphis, but enjoyed the room. It was very clean and comfortable. Also enjoyed the close proximity to IHOP for our breakfast the next morning!

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The hotel was very clean. The staff was very helpful and attentive!! I would stay here again.

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Friendly staff , clean rooms. overall it was a good experience

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The hotel and staff were amazing. Don't book with hotels.com though. Said we were getting a suit and ended up not being in one....

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I love this holiday inn at texarkana TX. The manager is very nice and decent person. She showed her best service to us since we have a little boy. The lady who service in the morning at breakfast area also did the fantastic services for us. I love it that's why I always like stay at holiday inn. The best place to family and business. BTW, we stay on […] 12/27/2011 for Christmas. Mehr

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The bed was a little soft, but clean. Remainder of the experience was above average.

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This is a great Holiday Inn. Big rooms. New. Clean. Perfect.

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Everything about this hotel was excellent! The staff were friendly, helpful, and went out of their way to help us with directions, phone numbers, etc. They had an awesome breakfast (complimentry) with hot biscuits and gravy, bacon, pancakes, cereals, danishes, bagels, you name it, they had it! Would definately stay there again if in Texarkana, Arka […] nsas! Mehr

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Everything about this hotel was excellent! The staff were friendly, helpful, and went out of their way to help us with directions, phone numbers, etc. They had an awesome breakfast (complimentry) with hot biscuits and gravy, bacon, pancakes, cereals, danishes, bagels, you name it, they had it! Would definately stay there again if in Texarkana, Arka […] nsas! Mehr

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We used Expedia Travel Services to book a TWO bed suite at Holiday Inn in Texarkana, AR and got a ONE bed suite at the same rate. Talk about a ripoff, they couldn't even let us know in advance that they did not have the room that we had reserved. If you stay there, go for a dip in their "heated" indoor pool. I just wish the manager would try that, maybe […] the heat would be turned on at the pool and not quite soo much clorine be used. For the insultingly high rate we had to pay (no other rooms to be had) , one would expect to have fresh towels in the room(had to go to front desk and ask for them), could atleast gotten the trash emptied or the beds made even though they did not change the linen(you know the green thing with doing so much washing). All in all, I could not recommend this hotel to anyone and we will not be staying there again! Mehr

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We used Expedia Travel Services to book a TWO bed suite at Holiday Inn in Texarkana, AR and got a ONE bed suite at the same rate. Talk about a ripoff, they couldn't even let us know in advance that they did not have the room that we had reserved. If you stay there, go for a dip in their "heated" indoor pool. I just wish the manager would try that, maybe […] the heat would be turned on at the pool and not quite soo much clorine be used. For the insultingly high rate we had to pay (no other rooms to be had) , one would expect to have fresh towels in the room(had to go to front desk and ask for them), could atleast gotten the trash emptied or the beds made even though they did not change the linen(you know the green thing with doing so much washing). All in all, I could not recommend this hotel to anyone and we will not be staying there again! Mehr

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Newer hotel, very clean and comfortable. Indoor pool was nice size for recreational swim. Only drawback was getting back in the car to find a place to eat dinner, but the breakfast was good and easy. Easy on and off the highway too. Would stay again over other hotels in the area.

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I booked this hotel for my boss while in town for business. Her comment to me was this place is "wonderful". Coming from her - it absolutely has to be true! I am keeping this hotel on my list of hotels for her to stay in when she travels for business. Thank you, Holiday Inn Express-Texarkana for taking care of her so well.

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Very nice hotel room. Clean and modern, with a nice breakfast offering for free. Only complaint was that the shower water was only lukewarm; probably an isolated situation. Also road construction makes entering the hotel after dark a bit confusing.

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Hotel was beautiful and new. The girl that checked us in was very helpful. We had a little problem with our key card not being programed correctly, but they fixed that quickly. It was very easy to find a place to eat dinner close by and there were plenty of choices around. We did have to call and ask for full size towels for the bathroom; however, they […] brought those up tot he room. The breakfast was good and the breakfast staff very helpful in getting anything we needed. We would stay here again. Mehr

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The hotel was very comfortable and the staff was very friendly. The only negative about it is the confusing road work going on. The rooms are quiet and very comfortable. The breakfast was very fresh and well attended to by staff. Once the road work is cleared up this will be a perfect place to stay. Lots of restaurants and shopping nearby and right […] off the freeway. Mehr

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Brand new. Very clean with nice hot breakfast. Free WiFi too.

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Wonderful place to stay only problem was road construction going on so was hard to get to hotel breakfast was awesome and staff was very friendly

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I was so impressed with everything in this hotel - from the staff to the amenities, everything was perfect! Also, it's brand new and the room was huge!

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We stayed one night in May 2011 and were very comfortable. Its a very short drive to restaurants and shopping (limited shopping in Texarkana but still close to it). Check in was smooth and the lady who works the breakfast area was friendly and helpful! Will stay again if in the area.

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