Apart Hotel Brussels Wellness - Brüssel

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Potentially nice hotel and excellent gym but letting themselves down on simple things. Stank of smoke in the non-smoking room; not really their fault but should be strict and charge people for leaving a room like this, they wouldn't do it again! The toilet flush had stuck and was running constantly through the night which kept me awake for a little. In […] the morning I went to shower but no hot water, waiting for it to warm up made me late but luckily I found the room boiler which was off so I had to turn it on and light it. Went to breakfast but there was no hot water, bread or croissants; I asked at reception but now I was too late to hang around for them to arrive! In the evening I complained; they could not have been more helpful and promised to put everything right. To be fair to them, I do not think anyone had made them aware of the problems before but the room maids should have been a bit more proactive. Mehr

Positive: I stayed in Wellness simply for the gym and I was not dissapointed although there could have been a few more free weights. The receptionists were very helpful and friendly. The room was a good size and well laid out. Negative: Walking around my room I started to notice that bits were sticking to my feet showing that the room had not been […] properly swept so although everyting else seemed clean it gave me a feeling of being somewhere that was not clean which was unrelaxing. Coming from a construction management background I noticed that the initial build was a bit rough round the edges and that simple things were not well maintained such as the shower heads being full of limescale causing jets to fire out at funny angles (takes less than 5 mins to put right) Also, the TV channels were not all tuned in; again, no big problem but just gives you a poor impression. Breakfast was not very varied or exciting. It had a very good selection of teabags but there was no-one in attendance so I could not get any hot water; in the end it was too much hassle to go and find someone so I grabbed a couple of croissants and got out of there. I will stay again for the gym but next time I will take slippers and get breakfast elsewhere. Mehr

Bien, comfortable, coin de cuisine, sauna et salle de gymnastique disponibles points négatifs: peu de parking, pas de prise de courant dans la salle de bain (pour rasoir, ...), télévision: que 4-5 chaines qui fonctionnent